Operations Assistant

IFG International Financial Group Ltd; South Frontenac; On-site; CAD 50,000 - 65,000; Full time

Job summary

A financial institution is seeking an Operations Assistant for a 6-month contract. The successful candidate will facilitate employee transitions, manage office operations, and ensure compliance with facility standards while working flexibly across various locations.

Qualifications

• 2+ years of operations experience.
• 4+ years of customer service background.
• Detail oriented with strong time management skills.

Responsibilities

• Facilitate seamless employee transitions.
• Utilize ServiceNow for efficient ticket logging.
• Oversee procurement and allocation of equipment.

Skills

Operations experience

Customer service

Detail oriented

Time management

Tools

ServiceNow

Job description

Our client, a financial institution, is looking to hire an Operations Assistant for a 6 month contract. This position will require for you to visit two sites once a day with flexibility to work anywhere throughout the day.

The main responsibilities for the role include the following; :

• Facilitate seamless employee transitions, encompassing onboarding, offboarding, and internal transfers
• Utilize ServiceNow for efficient ticket logging and resolution
• Maintain control over building access, including badge management and team distribution lists
• Oversee the procurement and allocation of internal teams' equipment and assets
• Manage office floor operations across various locations
• Ensure adherence to facility maintenance standards, cleanliness, and consistent availability of office and kitchen supplies
• Collaborate closely with facilities management to uphold compliance, including organizing and overseeing fire drill

To be considered for this role, our client is looking for someone with the following skills/qualifications;

• 2+ years of operations experience
• 4+ years of customer service background
• Detail oriented with strong time management skills
• Experience with ServiceNow would be an asset

If you are interested in this opportunity and would like to learn more, please send your updated resume in MS Word format to Anojiha at [e-mail] today!

Other opportunities can be viewed atwww.ifg-global.com.