Operations and Marketing Coordinator

PharmAchieve; Toronto; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Free on-site parking

Nurturing office environment

Job summary

PharmAchieve, Canada's largest pharmacy training organization, seeks an Operations and Marketing Coordinator for a hybrid in-office role with occasional remote weekends. You will manage student inquiries, schedules, and office operations while contributing to marketing materials and campaigns.

Ideal candidates have a university degree or equivalent experience, strong communication skills, and comfort with Canva/graphic design. Weekend availability is required for full-time work.

Qualifications

• University degree or 1–2 years of practical experience in admin, customer service, or marketing support.
• Proficient with Microsoft 365 (Word, Excel, Outlook, Teams).
• Comfortable using Canva (or similar graphic design software).
• Basic coding knowledge (HTML/CSS) is a plus, but not required.
• Excellent phone and written communication; comfortable greeting students and being the public face.
• Willingness to work full-time hours, including weekends.

Responsibilities

• Serve as first point of contact for student inquiries via phone and email.
• Maintain welcoming, organized office environment and track supplies.
• Support onboarding and offboarding of team members.
• Process contractor invoices and track receipts.
• Coordinate lecturer schedules across cities, including injection courses.
• Set up on-site studio equipment before lectures.
• Provide tech support during live sessions and trainings.
• Design graphics, flyers, social posts, and handouts using Canva.
• Assist with setup, delivery, and tracking of marketing campaigns.

Skills

Excellent communication

Customer service

Marketing support

Team coordination

Problem solving

Education

University degree

Tools

Microsoft 365

Canva

Job description

About PharmAchieve

PharmAchieve, where \"Education is Our Passion,\" is Canada's largest pharmacy training organization. Each year, we train approximately 1 in 7 pharmacists in Canada, including around 60% of all Canadian pharmacy graduates and thousands of International Pharmacy Graduates (IPGs) preparing for the PEBC exams. We are also a leader in offering accredited courses that enable pharmacists to legally perform regulated acts such as injecting, prescribing, and billing public or private insurance. Recognized for our excellence, PharmAchieve has been named one of the Globe and Mail's Top Growing Companies for five consecutive years.

About the Role

We are seeking an energetic, organized, and creative Operations and Marketing Coordinator to join our fast-paced team. This is a newly created role designed to support our ongoing business growth and expanding course offerings. In this hybrid role, you will serve as the primary face and voice of our organization, delivering exceptional customer service to our students while keeping our office, studio, and marketing initiatives running smoothly.

The ideal candidate is comfortable working in a fast-paced environment, is a strong problem-solver, can manage busy calendars, and has an eye for graphic design and marketing.

Workdays: Saturday, Sunday, Tuesday, Wednesday, Thursday (Full-Time; Days off: Monday & Friday)

Location: In-office, with flexibility for occasional remote work on select weekends when lectures/tasks allow.

Responsibilities

• Act as the first point of contact for student inquiries via phone and email, providing prompt, professional, and friendly assistance.
• Ensure a welcoming and organized office environment, including tracking and restocking kitchen and facility supplies.
• Support the onboarding and offboarding of team members.
• Process contractor invoices and keep track of incoming receipts.
• Organize and book schedules for lecturers across different cities, including our clinical injection courses.
• Set up on-site studio equipment and space before live and recorded lectures begin.
• Provide tech support and administrative help to remote lecturers and team members during live sessions and trainings.
• Design graphics, flyers, social media posts, and course handouts using Canva or other design software.
• Assist with the setup, delivery, and tracking of promotional marketing campaigns.

Qualifications & Requirements

• University degree in a related field (e.g., Communications, Marketing, Business Administration) or 1-2 years of relevant practical experience in an administrative, customer service, or marketing support role.
• Proficient with Microsoft 365 (Word, Excel, Outlook, Teams).
• Comfortable using Canva (or similar graphic design software).
• Basic coding knowledge (HTML/CSS) is a plus, but not required.
• Excellent phone and written communication skills; comfortable greeting students and being the public face of the company.
• Thrives in a fast-paced environment and is available to work full-time hours, including weekends.

Why Join PharmAchieve

• Professional Growth: Continuous learning and development opportunities, along with prospects for advancement within the company.
• Collaborative Environment: Work with a team of passionate and dedicated professionals.
• Company Perks: Competitive hourly wage, free on-site parking, and nurturing office environment.

Accessibility and Equal Opportunity

PharmAchieve is committed to fostering a diverse, inclusive, and barrier-free workplace. As an equal-opportunity employer, we celebrate diversity and make employment decisions based on qualifications, merit, and business needs.

In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), we are dedicated to providing accommodations during the recruitment process and throughout your employment. If you require accommodations to participate fully in our processes, please contact [e-mail] so we can assist you.