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Join a dynamic consulting firm as an Operations and Business Development Coordinator, where you'll be pivotal in enhancing business operations and supporting growth initiatives. This role is perfect for organized problem solvers eager to collaborate with a passionate team. You'll manage CRM systems, support proposal development, and help streamline operations, all while contributing to meaningful public policy work. With flexible work arrangements and a commitment to professional growth, this is an exciting opportunity to make a real impact in a growing organization dedicated to shaping public policy across Canada.
Springboard Policy is looking for an Operations and Business Development Coordinator to join our team. This new role will be at the core of our growing organization, helping us run smoothly and successfully. If you’re an organized, resourceful problem solver who wants to work with great people on things that matter, this may be the role for you.
Springboard is a consulting firm that helps organizations understand and shape public policy. We are founded on the belief that when more organizations have the power to share their thinking, experience, and expertise, we all get better public policy. We help our clients lead the policy conversation and influence government decision-making.
Our clients come from the non-profit, private, and broader public sectors, and include local community non-profits, national industry associations, and for-profit companies ranging from smaller businesses to global firms. Some of the ways we help clients influence public policy include research and analysis, drafting public policy reports, preparing government submissions and advocacy materials, developing public policy strategies and tactics, and building clients’ internal capacity to do great policy work.
Our firm was founded in 2018 and we have 10 team members in Toronto, Ottawa, and BC. We work on projects across Canada.
We are creating this new role – our first hire dedicated solely to the “business” side of the organization – to support our growth. As the Operations and Business Development Coordinator you will work with colleagues across our organization to ensure that our business operations are running smoothly. You will be taking on existing operations responsibilities handled by members of our team outside of their regular client work, as well as helping us to roll out some new processes and administrative systems designed to make things work better for our team and our clients. As the first person in this position you will have the opportunity to help shape and build the role. Your day-to-day responsibilities will include:
Managing our business development and proposals systems: You’ll help us make sure we’re effectively keeping in touch with our clients and partners and support the development of new project proposals. This includes:
Operations support: As an operations “nerve centre” for the organization, you’ll help build and maintain processes to ensure that the operational needs of the team are met and we are set up for further growth. Specific responsibilities will include:
The rest: In a small and growing company, the role may evolve. While most of the work is spelled out above, we will make opportunities for the successful candidate to grow and learn in areas that match their skills and interests. We will work with the successful candidate to clearly define what other opportunities they may want to take on.
The successful candidate will report to our co-founder and Principal and also work across the team.
There’s no one right pathway to this role, and many different ways to build a career. If you don’t necessarily have experience in all of the areas, or you have followed a different path but think you could be a good fit, we would love to hear from you.
Must haves:
Nice to haves:
We strive to make our hiring processes as transparent and inclusive as possible. If you have accommodation requirements to facilitate participation at any point in the process, let us know by reaching out to us through the careers portal or responding to any email we send you. We are committed to equity and diversity and encourage applications from people from Black, Indigenous and other under-represented communities.
Please upload a cover letter and a resume in one document letting us know why you're a good fit for the role. The cover letter should be no more than one page and the resume should be no more than two pages.
The job posting will be open until January 20th, 2025 at 11:59 EST. We anticipate two rounds of interviews in late January/early February. All candidates will hear from us about their status.
We think recruitment should be a two-way conversation and if you have questions, we want to answer them! We have two main ways we will be opening the floor to questions in this process:
We will answer people individually and share the answers to the questions we receive on our hiring page by Tuesday January 14th, 2025. Any identifying information will of course be removed.