Operations Analyst (Acting/Contract)

LCBO; Toronto; On-site; CAD 67,000 - 114,000; Full time

Benefits offered by this job

Health/Dental Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Workperks discounts

Job summary

LCBO is seeking an Operations Analyst – Wholesale to join the Supply Chain & Wholesale team in Toronto. You will advise on wholesale programs and report on measurements that guide process improvements and sales.

The role supports policy operationalization, creates user manuals, documents processes, and participates in system testing and project work. Requirements include post-secondary education in Business or Supply Chain, 2+ years in a related environment, strong analytical and communication

Qualifications

• Post-secondary education in Business Administration or Supply Chain Management, or equivalent experience.
• 2+ years in a Supply Chain or Wholesale environment with relevant processes and legislation.
• Excellent reporting skills of complex analyses to support recommendations.
• Strong written and oral communication, problem-solving, organization and leadership.
• Collaborative team member who can work independently to meet deadlines.
• Experience with MS Office, query tools, Power BI and Access.

Responsibilities

• Provide analytical and reporting assistance to management and external parties on wholesale programs.
• Build relationships with customers and suppliers to ensure wholesale program compliance and outstanding service.
• Support operationalizing policies, create user manuals, and document processes.
• Participate in User Acceptance Testing for system upgrades and issue resolution.
• Contribute to special projects and assignments as required.

Skills

Analytical reporting

Communication

Problem solving

Leadership

Team player

Independent work

Education

Post-secondary education in Business Admin or SCM

Tools

MS Power BI

MS Access

MS Office Suite

Job description

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

2

Pay:

$66,671.00 - $113,578

Job Posting Description:

This is an onsite role #LI-Onsite

Operations Analyst – Wholesale

In this role as an advisor and collaborator, you will be part of a growing and evolving area of Supply Chain & Wholesale by providing insightful expertise on wholesale operations, programs and projects. You will support the operationalization of new wholesale programs for customers and suppliers by developing and reporting on measurements that guide process improvements and improve sales. You will provide technical leadership and support to departmental staff and project teams using analytical tools and methodologies.

If you are looking for a exciting opportunity to be a part of a new programs, improve operations, seek out efficiencies, and develop positive customer and supplier relationships, then this is the role for you!

About the Role

• Provide analytical and reporting assistance to the department and senior management and external parties (i.e., government) on all aspects of wholesale programs.


• Build relationships with customers and suppliers to facilitate and maintain wholesale program compliance, while providing extraordinary customer service


• Provide support to operationalize policies, create user manuals, and document processes.


• Participate in User Acceptance Testing for system upgrades and enhancements, and issue identification and resolution.


• Contribute and collaborate on special projects and assignments as required.

About You

• Post-secondary education in Business Administration or Supply Chain Management, or equivalent experience.


• 2+ years of experience within a Supply Chain and/or Wholesale environment, with expertise in Supply Chain activities, functions, processes, concepts, and legislation.


• Excellent reporting skills of complex analysis methodology to provide in-depth analyses and to make recommendations.


• Strong written and oral communication, problem-solving, organization and leadership skills are necessary.


• Collaborative team member with the ability to work independently to achieve deadlines.


• Experience with Microsoft Office Suite and query tools, MS Power BI and Access.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits


• Access to an Employee & Family Assistance Program


• a Defined Benefit Pension


• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

September 16, 2026