Operations Analyst

Mc Carthy Tetrault; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A leading company in Canada seeks an Operations Analyst based in Toronto. You will support various operational activities, manage contractor relations, analyze data for proposals, and implement solutions to enhance efficiency. The ideal candidate possesses strong analytical skills and a proactive mindset.

Benefits

Outstanding benefits from day one

Competitive pay and generous time off

Opportunities for professional development

Commitment to diversity and inclusion

Collaborative culture fostering connection

Qualifications

• 3-5 years supporting senior management.
• Experience in project management and change initiatives.
• Ability to read financial reports.

Responsibilities

• Managing Time Entry and Contractor Management solutions.
• Tracking program progress by monitoring Client Connect (Salesforce).
• Organizing conversations with new contractors and onboarding.

Skills

Attention to detail

MS Excel

PowerBI

Organizational skills

Communication skills

Problem-solving mindset

Education

Post-secondary education in Business, Finance, or related field

Job description

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023. Our culture is built on professional excellence, collaboration, innovation, thought leadership, and entrepreneurialism. We embrace inclusion in all its forms and provide tools and opportunities to help our people develop to their full potential.

This position can be based out of Toronto. McCarthy Tétrault employees benefit from a hybrid work environment.

As an Operations Analyst, you will be :

• Supporting activities required to set up and run MT>

Alignments include, but are not limited to: interfacing with various IT systems for setting up new contractors; working closely with internal and external vendors (IT, Time Entry, Contractor Management, Document Management, etc.) to ensure solutions meet MT> needs.

Responsibilities include:

• Managing Time Entry and Contractor Management solutions;
• Tracking program progress by monitoring Client Connect (Salesforce);

Coordinating the intake process of new contractors for MT>:

• Organizing conversations with new contractors; managing acceptance/rejection processes; running approval and reference checks; updating database with new contractor info; onboarding new contractors (creating agreements, email addresses, system access, training, invoicing, etc.);

Coordinating processes for setting up new engagements:

• Updating databases; creating and storing agreements (MEF, CAA, etc.);

Analyzing MT>:

• Extracting profile data for client proposals; maintaining trackers and fact tables; creating dashboards, models, and forecasts to project financial and operational outcomes.

Reporting on key performance indicators:

• Exporting, cleaning, and modeling raw data; creating dashboards and reports; presenting insights in team meetings.

Assist with implementing new technologies to improve operational efficiency and maintain contact with MT> community members.

Additional responsibilities include:

• Collecting, cleaning, and analyzing billing data; creating dashboards and reports; analyzing marketing data; tracking industry trends and webpage performance.

**Ideal Candidate Profile:**

• Post-secondary education in Business, Finance, or related field;
• 3-5 years supporting senior management;
• Experience in project management and change initiatives;
• Strong attention to detail and proficiency in MS Excel and PowerBI;
• Ability to read financial reports; quick learner of new technologies;
• Excellent organizational, multitasking, and communication skills;
• High discretion and confidentiality;
• Innovative, proactive, strategic thinker with a problem-solving mindset;
• Ability to work independently and under pressure.

Benefits include:

• Outstanding benefits from day one, including insurance and wellness reimbursements;
• Competitive pay, overtime, and generous time off;
• Opportunities for professional development;
• Commitment to diversity and inclusion;
• Collaborative culture fostering connection and purpose.

We thank all applicants; only selected candidates will be contacted. McCarthy Tétrault is an equal opportunity employer and accessible environment. Please notify us if you require accommodation during the recruitment process.