Operations Administrator II - FedEx - Edmonton, AB

Federal Express Canada; Edmonton; On-site; CAD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking an Operations Administrator II to oversee clerical and administrative functions within a dynamic logistics environment. This part-time role emphasizes strong organizational and multi-tasking skills, ensuring efficient handling of customer inquiries and operational tasks. You will be the first point of contact for customer issues while managing data entry and communication across various channels. If you thrive in a fast-paced setting and are eager to contribute to a global leader in logistics, this is an exciting opportunity to enhance your business and customer service skills.

Benefits

Work for a global leader in logistics

Gain experience in facility operations

Opportunity to develop strong business skills

Qualifications

• Two years of customer service or clerical experience required.
• Proficiency in Microsoft Office and web applications is essential.

Responsibilities

• Manage clerical and administrative functions across operational areas.
• Handle customer issues and provide professional customer service.

Skills

Organizational Skills

Multi-tasking Skills

Customer Service

Communication Skills

Time Management

Attention to Detail

Education

High School Diploma

GED

Tools

Microsoft Office

Web Applications

Job description

Join FedEx as an Operations Administrator II and take responsibility for clerical and administrative functions across various operational areas. This includes linehaul, records management, quality assurance, and customer service. You will also handle damaged or misaddressed packages promptly to ensure efficient delivery and act as the first point of contact for customer issues.

This part-time role requires strong organizational and multi-tasking skills, the ability to manage changing priorities, and a high level of accuracy. If you’re ready to contribute to a fast-paced facility and provide top-notch customer support, this is your opportunity to excel with FedEx Canada.

About the role: Operations Administrator II

As an Operations Administrator II, you will manage a variety of administrative duties across hub and station operations. Your tasks will include data entry, record reviews, and handling communication via phone, fax, and email. You will also address package issues and provide professional customer service.

This role demands strong time management and the ability to multi-task effectively in a fast-paced environment. Knowledge of Microsoft Office and web-based applications is essential, along with excellent attention to detail to meet daily goals.

Benefits and Salary

• Work for a global leader in logistics
• Gain experience in facility operations
• Opportunity to develop strong business and customer service skills
• Temporary position up to one year

Job Type: Part-Time Facility Operations

Location: Edmonton, AB

Requirements / Skills

• High School Diploma or GED required
• Two years of customer service or clerical experience
• Experience in dock operations or distribution centers preferred
• Proficiency with Microsoft Office and web applications
• Strong customer service and communication skills
• Excellent time management, organizational, and multi-tasking abilities
• High attention to detail and ability to adapt to fast-paced settings

How to Apply

Interested in joining the FedEx team as an Operations Administrator II? Click below and take the next step in your career today!