Operations Administrator I-1

FedEx Group; Ottawa; On-site; CAD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Part-Time Ops Admin to support hub and station operations. This role involves performing clerical and administrative tasks, ensuring efficient handling of packages, and providing exceptional customer service. The ideal candidate will possess strong organizational skills and the ability to thrive in a fast-paced environment. Join a company that values diversity and inclusivity, where your contributions will help optimize delivery times and enhance customer satisfaction. If you are detail-oriented and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required.
• Proficiency in Microsoft Office and web-based applications.

Responsibilities

• Perform clerical and administrative functions across operational areas.
• Serve as the first point of contact for customer issues.

Skills

Typing

Data Entry

Customer Service

Time Management

Organizational Skills

Multi-tasking

Attention to Detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based Applications

Job description

Responsible for performing clerical and administrative functions across hub and station operational areas, including linehaul, records management, quality assurance, and customer service. Tends to damaged and incorrectly addressed packages promptly to optimize delivery times. Serves as the first point of contact for customers regarding various issues.

Required Knowledge, Skills, and Abilities:

• High School Diploma or GED required
• General business skills such as typing, data entry, review, and use of phone, copier, and fax
• Proficiency in Microsoft Office and web-based applications
• Effective customer service skills for professional communication
• Strong time management, organizational, and multi-tasking skills to handle a fast-paced environment with changing priorities, maintaining high attention to detail and accuracy

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Part-Time Ops Admin 1 position - posted May 8, 2025. Apply by EOD May 15, 2025. UP-TO-DATE RESUME required.

DISCLAIMER:

This job description provides a general overview and is not exhaustive of all duties, responsibilities, and qualifications. Employees are expected to perform all other duties as assigned, complete mandatory training and testing, operate in a PC Windows environment, and work varying shifts as needed. If residing in Quebec, bilingualism (French and English) is required. Candidates with driving responsibilities must hold a valid driver's license with a clean record, and will be evaluated accordingly.

Employment Equity Statement:

At FedEx, we value diversity and are committed to creating an inclusive workplace. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Accommodations during the recruitment process are available upon request.