Operations Administrator I

FedEx Logistics; Nanaimo; Presencial; CAD 42.000 - 56.000; Jornada completa

Descripción de la vacante

FedEx Logistics in Nanaimo, Canada seeks a detail-oriented administrative clerk to support hub and station operations, including records management and customer service. Duties include processing orders, data entry, and handling damaged or misaddressed parcels to optimize delivery times.

This entry-level role requires a High School Diploma or GED, proficiency with MS Office, and strong time management in a fast-paced environment.

Formación

• High School Diploma or GED required.
• Typing, data entry, and use of phone, copier, and fax.
• Software skills, including Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking in a fast-paced environment with attention to detail.

Responsabilidades

• Perform clerical and administrative duties for hub and station operations.
• Tend to damaged and misaddressed packages to optimize delivery time.
• Be the first point of contact for customers on a range of issues.

Conocimientos

Data entry

Typing

Office software

Customer service

Time management

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma or GED required
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma or GED required
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Preferred Qualifications:

Pay Transparency:

Pay:

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered