Operations Administrator (BDL)

The Beer Store; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the beer distribution industry is seeking an Operations Administrator for their Calgary Distribution Centre. This full-time role requires effective communication and customer service skills while supporting operations in a dynamic environment. The ideal candidate will have a high school diploma and experience with SAP or similar ERP systems. The company offers competitive compensation, benefits, and opportunities for career growth.

Benefits

Flexible Health Benefits

Defined Contribution Pension Plan

Tuition Reimbursement

Employee Discounts

Generous Paid Time Off

Qualifications

• Experience with SAP or similar ERP systems preferred.
• Experience in dispatch or warehouse environment is preferable.

Responsibilities

• Daily reporting and verification of paperwork.
• Support operations in a fast-paced environment.
• Investigate and complete customer credit requests.

Skills

Data-Entry

Problem-Solving

Customer Service

Communication

Teamwork

Education

High School Diploma

Tools

SAP

MS Office Suite

Job description

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Officially established in 1995, but with historical roots dating back to 1971, we know a thing or two about how to deliver beer. BDL is a private joint venture company owned by Labatt Breweries of Canada and Molson Coors Breweries that provides wholesale distribution of beer and the collection of returnable, refillable, and recyclable beer containers within the four Western Canadian Provinces, Northwest Territories, and the Yukon. Our mission is to serve our customers and communities responsibly and with integrity, striving to deliver superior distribution that is efficient and cost-effective. We’re leaders in providing a healthy and safe working environment, and a role model in environmental leadership with the goal to continuously preserve our planet! Apply now and find out more about our team.

The Role

We are currently searching for an Operations Administrator reporting to the Supervisor, Operations. This is a full-time permanent opportunity. The anticipated schedule is Monday to Friday from 12 pm to 8 pm; however, candidates must be available for all shifts as needed.

Location

Onsite at the Calgary Distribution Centre

What You'll Be Doing

• Daily reporting and ongoing verification/compilation of paperwork
• Support operations in a fast-paced and dynamic environment
• Effective communication and customer service skills, as this position requires direct contact with internal and external customers or third-party carriers
• Investigate and complete customer credit requests
• Participate in daily, weekly, and monthly inventory activities
• Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

• High school diploma or equivalent required

Experience

• Preferable experience with SAP and/or similar ERP systems, using business process management software
• Experience working within a dispatch or warehouse environment is preferable

Skills

• Exceptional data-entry speed and accuracy
• Ability to problem-solve and take ownership of responsibilities
• Proven ability to produce accurate, efficient, and timely documentation
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent customer service, communication, teamwork, and interpersonal skills

What We Offer

Our success as an organization results from our commitment to our greatest strength—our people! We believe in providing opportunities to further your career growth and development, which benefits both your individual success and our overall business. We work to recognize you in meaningful ways and, in addition to a competitive compensation package, we offer incentive pay, a flexible health benefits program with no waiting period, a defined contribution pension plan with options to contribute and company matching, an employee & family assistance program, recognition programs, tuition reimbursement, generous paid time off, employee discounts, and a casual dress and work environment.

*Benefits and perks are role-dependent, subject to change, and at the company's discretion.

Equal Opportunity Employer

We are committed to a respectful and empowering workplace that values our people. Diversity, Equity, Inclusion & Belonging are core to our culture and help us meet the needs of our employees, customers, and communities. We welcome applicants from all backgrounds, including racialized persons/people of colour, women, Indigenous/Aboriginal Peoples of North America, persons with disabilities, 2SLGBTQIA+ persons, and others. We provide employment accommodations in accordance with provincial legislation. If contacted for an interview, please inform Human Resources if you require accommodations at any stage of the process.

Thank you for your interest. Due to high application volume, only those selected for an interview will be contacted.