Operations Administrator, Banff Gondola

Pursuit Collection; Banff; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company nestled in the breathtaking beauty of Alberta, Canada, where every day is an adventure amidst stunning landscapes and wildlife. This role offers the chance to provide essential administrative support to the Operations Manager, ensuring that all operational activities run smoothly in a dynamic and culturally diverse team. You'll be at the heart of maintaining an iconic location, collaborating with various teams while fostering memorable experiences for guests. With opportunities for career growth and a supportive work environment, this position is perfect for those who thrive in nature and seek a fulfilling career.

Benefits

Free access to Pursuit attractions

Discounted hotel stays

Discounted food & beverage

Subsidized mental health resources

Career growth opportunities

Work in beautiful locations

Qualifications

• Dependable and energetic with strong organizational skills.
• Ability to work independently and demonstrate leadership qualities.

Responsibilities

• Provide administrative support to ensure operational efficiency.
• Manage maintenance schedules and liaise with clients for requirements.
• Assist in procurement and budget management for maintenance projects.

Skills

Guest service orientation

Organizational skills

Microsoft Office proficiency

Leadership qualities

Knowledge of CMMS

First Aid Training

Tools

Computerized Maintenance Management System (CMMS)

General office equipment

Job description

We wake every day to greet glaciers, mountain peaks, and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations.

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• A safe work environment with structured COVID procedures and vaccination policies
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?

• Provide administrative support to the Operations Manager and maintenance team, ensuring all operational activities are organized and efficient
• Oversee the maintenance and execution of all Computerized Maintenance Management System (CMMS) operations
• Maintain accurate records of maintenance activities, including job details, service reports, and equipment usage; prepare and file reports as needed
• Manage and coordinate maintenance schedules, ensuring all work orders are assigned and completed on time; liaise with clients to confirm requirements and timelines
• Collaborate with Operations Assistant Managers on staffing, training, development, and scheduling
• Assist in procurement of materials, tools, and supplies; coordinate with suppliers for timely delivery
• Help track expenses and manage budgets related to maintenance projects; assist with purchase orders, invoice remittance, and month-end reporting
• Ensure compliance with safety regulations; monitor and report on safety standards
• Act as a point of contact for clients, suppliers, and internal teams; address inquiries and resolve issues
• Assist in process improvements to enhance operational efficiency
• Provide excellent guest service, resolving complaints to their satisfaction
• Maintain professional relationships with all Pursuit employees
• Adhere to all corporate policies

What skills and experience do you need for this job?

• Guest service-oriented mindset with a passion for memorable experiences
• Dependable, energetic, self-motivated, with strong organizational skills
• Proficient in Microsoft Office applications and general office equipment
• Ability to work within policies and guidelines; demonstrate leadership qualities
• Quick, thoughtful judgment; calm under pressure
• Knowledge of CMMS is an asset
• First Aid Training and Driver’s license are assets
• Consent to a criminal record check as part of our honesty policy

What will your work environment be like?

• Beautiful and inspiring locations with stunning scenery and wildlife
• Independent work around our properties
• Remote setting surrounded by nature
• Physically active environment requiring walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance)

This role involves a variety of tasks; flexibility and teamwork are essential. Reasonable accommodations will be provided for applicants with disabilities. The position is based in Alberta, Canada, requiring relocation and legal work authorization in Canada.