Operations Administrator

Top Tier Talent Group; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A reputable organization in the services industry is seeking an Operations Administrator to support day-to-day branch operations. This role involves managing administrative tasks, ensuring operational efficiency, and collaborating with cross-functional teams. Ideal candidates will have a diploma in Business Administration, 2+ years of experience, and strong organizational and communication skills.

Qualifications

• Minimum of 2 years of administrative experience in a fast-paced environment.
• Experience in a service-based industry is a strong asset.
• Self-motivated and able to work independently.

Responsibilities

• Provide administrative support for smooth day-to-day operations.
• Manage project documentation and ensure compliance with safety regulations.
• Track field staff hours and payroll documentation.

Skills

Attention to detail

Organizational skills

Communication

Multitasking

Problem-solving

Resourcefulness

Education

Diploma or certificate in Business Administration

Tools

Microsoft Office Suite

Oracle

Job description

Our client, a reputable organization in the services industry, is seeking a highly organized and detail-oriented Operations Administrator to support day-to-day branch operations. This role is ideal for someone who thrives in a fast-paced environment, excels at multitasking, and enjoys working collaboratively with cross-functional teams.

Key Responsibilities :

• Provide administrative support to ensure smooth day-to-day operations, including responding to inquiries and redirecting communications appropriately.
• Track and process field staff hours and payroll-related documentation with accuracy and attention to deadlines.
• Manage project documentation throughout its lifecyclefrom opening and updating files to closing and archiving.
• Monitor and replenish office supplies and ensure equipment needs are met.
• Maintain accurate records of HR-related activities, assist in safety compliance, and support adherence to regulatory requirements.
• Handle data entry and organize both physical and digital files effectively.
• Track equipment rentals and ensure records are accurate and up to date.
• Coordinate and follow up on required inspections and certifications.
• Support job site preparations by providing necessary documentation and forms.
• Maintain communication with other departments and head office teams to ensure alignment and timely updates.
• Perform additional administrative tasks as required.

Qualifications & Skills :

• Diploma or certificate in Business Administration, Office Administration, or a related field.
• Minimum of 2 years of administrative experience in a fast-paced or operations-focused setting.
• Strong attention to detail with the ability to manage multiple priorities effectively.
• Clear and professional communication skills, both verbal and written.
• Collaborative and solution-focused approach, with strong organizational skills.
• Comfortable navigating change and shifting priorities in a dynamic work environment.
• Self-motivated, resourceful, and capable of working independently while staying aligned with broader team goals.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with enterprise software such as Oracle is an asset.
• Willingness to travel within the local region, as required, to support operational needs.
• Experience in a service-based industry (e.g., maintenance, trades, or field operations) is a strong asset.