Operational Trainer

Intelcom | Dragonfly; Vancouver; On-site; CAD 50,000 - 80,000; Full time

Job summary

An innovative logistics company is seeking an Operational Trainer to enhance employee skills through engaging and interactive training sessions. This role involves delivering training, supporting employees, and evaluating training effectiveness to foster a culture of continuous learning. The ideal candidate will have proven experience in training and development, strong interpersonal skills, and the ability to create a positive learning environment. Join a forward-thinking team that values diversity and is committed to technological transformation in the logistics sector.

Qualifications

• Proven experience in training and development, preferably in an operational environment.
• Strong interpersonal skills with the ability to build rapport and effectively communicate.

Responsibilities

• Conduct engaging training sessions for employees to acquire necessary skills.
• Evaluate training effectiveness and adjust sessions based on feedback.

Skills

Training and Development

Interpersonal Skills

Communication Skills

Presentation Skills

Organizational Skills

Education

Certifications in Training and Development

Tools

Training Software

Job description

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Responsibilities

1. Deliver Training Sessions: Conduct engaging and interactive training sessions for employees, ensuring they acquire the skills and knowledge required for their roles.
2. Support Employees: Provide ongoing support and coaching to employees, helping them apply new skills and knowledge in their daily tasks.
3. Evaluate Training Effectiveness: Assess the effectiveness of training sessions through feedback and assessments, making necessary adjustments to improve training quality.
4. Coordinate Training Logistics: Manage the logistics of training sessions, including scheduling, room setup, and technology requirements.
5. Identify Skill Gaps: Work with department heads to identify skill gaps and training needs within the designated group of employees.
6. Foster Continuous Learning: Encourage a culture of continuous learning and improvement among employees.

Qualifications

1. Experience: Proven experience in training and development, preferably in an operational environment.
2. Interpersonal Skills:
   • Strong interpersonal skills with the ability to build rapport and effectively communicate with employees at all levels.
   • Excellent written and verbal communication skills.
   • Ability to create a positive and engaging learning environment.
3. Other Skills:
   • Strong presentation and facilitation skills.
   • Proficiency in using training software and tools.
   • Strong organizational and project management skills.
4. Certifications: Relevant certifications in training and development are a plus but not required.

Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom.

Notre objectif est simple : dans un secteur d’activité en constante évolution, nous ne nous contentons pas de suivre, nous prenons les devants. En plus de nous démarquer grâce à des méthodes de livraison et à des services novateurs, Intelcom opère aussi une transformation technologique où l’intégration de l’expérience client et les technologies logistiques sont au cœur de son évolution.

Chez Intelcom, nous savons que l'expérience se présente sous plusieurs formes et nous nous engageons à créer une culture où la différence est valorisée. Nous sommes toujours à la recherche de personnes talentueuses et diversifiées pour rejoindre nos équipes. Avec plus de 60 centres de livraison à travers le Canada, nous avons peut-être la la bonne opportunité pour vous.

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