Operational Support - ServiceNow

MatchBox Consulting Group; Victoria; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking an Operational Support - ServiceNow professional for a 6-month contract role in Victoria, Canada. This position allows for fully remote work anywhere in Canada. The ideal candidate will have over 3 years of experience in similar roles and will be responsible for application management and performance tuning, among other tasks. Those with public sector experience will be preferred.

Qualifications

• 3+ years as an Operational Support on similar ServiceNow Projects.
• Experience applying agile development mindset on similar public sector projects.

Responsibilities

• Application Management.
• Software Installation.
• Release Management.
• Performance Tuning.
• Incident Triage.
• Code Management.
• Data Quality.
• Documentation.
• Escalation Governance.
• Performance Management.

Skills

Agile development mindset

Experience liaising with external staff

Job description

MatchBox Consulting Group is currently seeking an Operational Support -ServiceNow professional for a 6- month contract role (with possibility of extension) with a client of ours located in Victoria. This position can work fully remote anywhere in Canada on or close to PST Hours.

Experience Required

3+ Years as an Operational Support on similar ServiceNow Projects

Description

The resource performing this role will compliment existing Ministry Staff with aspects of support for ServiceNow that will include:

• Application Management
• Software Installation
• Release Management
• Performance Tuning
• Incident Triage
• Code Management
• Data Quality
• Documentation
• Escalation Governance
• Performance Management
  
  

Core Competencies

• 3+ years of experience applying agile development mindset on similar public sector projects
• Experience liaising with other staff and team members (both external and 3rd party service-providers
  
  

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com