Operational Specialist

Transchem Group; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in car wash chemistry is seeking a Chemical Operations Specialist who will support efficiency and productivity through data analysis, reporting, and process improvement. The ideal candidate will have a background in supply chain and demonstrate strong communication and analytical skills, contributing to the company's operational success while benefiting from a comprehensive benefits package.

Benefits

Registered Retirement Savings Plan (RPP) with employer contributions

Health & Dental coverage paid for by the Employer

Company paid short-term disability

Employee paid long-term disability

Paid time off including 11 statutory holidays and 15 vacation days

Qualifications

• 2 years direct experience in a similar role within a manufacturing environment.
• Business diploma with specialization in Supply Chain, Logistics, or Operations required.
• Proficiency in MS Office and familiarity with ERP systems.

Responsibilities

• Analyze and develop solutions for operational processes to enhance efficiency.
• Manage True-Vue Chemical Storage and Monitoring product offerings.
• Support development and documentation of business processes and workflows.

Skills

Communication

Data analysis

Attention to detail

Time management

Team player

Education

Business diploma in Supply Chain, Logistics or Operations

Business degree

Tools

ERP systems

MS Office Suite

Job description

Transchem Group is a global leader in providing car wash chemistry and solutions. Specializing in innovative and environmentally conscious chemical development, with complementary line-ups of quality powerful equipment and, innovative technology, and effective customer support options, we help enable our valued customers to run well-regarded and highly profitable successful car washing businesses around the globe.

The Chemical Operations Specialist plays a crucial role in ensuring the company's smooth and efficient operations by supporting the Senior Operations Manager. This role will analyze business processes, identify areas for improvement, and develop solutions to enhance productivity and efficiency. This role involves data analysis, reporting, process development, and project management, contributing to the overall success of the organization.

Key Accountabilities

Process Analysis and Improvement:

• Identifying and analyzing operational processes to pinpoint areas for improvement and develop solutions to enhance efficiency and productivity.
• Identify continuous improvement opportunities by:
• Collecting and analyzing data
• Identifying and prioritizing process improvement opportunities, including order fulfilment project, and Recommending and developing solutions

Process & Workflow Development supporting:

• Interdepartmental workflow
• RFQ processes by providing analytics, costing and presentation material
• Research & Development by coordinating the New Product Development workflow to include all participating departments and documentation

Data Analysis and Reporting:

In support of organizational Key Performance Indicators, gather, analyze, and present operational data to track KPIs, identify trends, and make informed decisions within the Chemical Operations.Assist in the development and implementation of Action Items that arise as a result of ongoing areas of improvement that come from KPI assessments.Ongoing use of PSI (ERP system) to gather and analyze data that leads to operational improvements.

Prepare reports and presentations from vendor service documents to ensure contractual obligations are met for key accounts.

Process Development and Documentation:

• Creating and maintaining documentation for business processes, including process flow diagrams and procedures.
• Supporting or leading projects to implement improvements, manage change, and ensure successful outcomes.

True-Vue Product Management:

• Manage all aspects of the True-Vue Chemical Storage and Monitoring product offering, including procurement, supporting customer onboarding, system data entry and ongoing customer interaction as required.

Collaboration and Communication:

• Working closely with other departments and stakeholders to ensure smooth workflows and effective communication
• First point of contact for internal and external product enquiries and to direct to appropriate resource
• Support the Senior Operations Manager in all inter-departmental communication related to Operational Excellence, Quality and team building.

System Support:

• Providing support for various systems, including PSI and other business applications, and assisting with system upgrades and implementations.

Logistics/Supply Chain Support:

• Support Customer Service Supervisor with vendor management of logistics partners.
• Responsible for data collection of logistics related costs, delivery and other KPIs to ensure customer expectations and costs are met.

Education and Experience Required

• 2 years direct experience working in a similar role within a manufacturing environment
• A business diploma with specialization in Supply Chain, Logistics, Operations. A business degree is an asset

Technical Skills and Competencies

• Strong communication skills needed to effectively build relationships with internal stakeholders
• Excellent attention to detail and proficient data mining and analysis skills
• Effective time management with the ability to coordinate and manage multiple moving parts
• Knowledge of computerized systems/applications, including ERP systems
• Proficiency in MS Office Suite
• Team player with the willingness to assist in other areas as needed
• Ability to make sound decisions regarding day-to-day responsibility and work in a self-directed manner

Work Arrangement : Onsite

Pay Range: 60,000K - 80,000 annually

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: Registered Retirement Savings Plan (RPP) with employer contributions; Health & Dental coverage paid for by the Employer; Company paid short-term disability; Employee paid long-term disability; Employee paid basic life and AD&D insurance; and an Employee Assistance Program; Paid time off, includes: 11 paid statutory holidays per calendar year, 15 paid vacation days prorated in first year of employment. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

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