Operational Risk Manager F/M

Crédit Agricole SA; Montreal (administrative region); On-site; CAD 45,000 - 65,000; Full time

Job summary

Crédit Agricole CIB Canada seeks an Operational Risk Manager to support OPC activities in Canada and assist the US Risk Director in daily tasks and projects.

You will work on defining Level 1 controls, documenting them, and ensuring coverage and consistency across the Americas. The role involves monitoring controls, testing activities, and responding to audits.

Qualifications

• Entry-level knowledge of Risk Control.
• Basic understanding of OPC products and post-trade environment.
• Strong proficiency in Microsoft Office, especially Advanced Excel.
• Knowledge of VBA, Power BI, Python would be a plus.
• Fluent in French and English.

Responsibilities

• Assist in executing Operational Risk Management for OPC in Canada and support the Operational Risk Director in the US.
• Define Level 1 controls with line management and ensure coverage and consistency across the Americas.
• Document Level 1 controls and ensure consistency across the U.S. units.
• Maintain recording of Level 1 controls in COSMOS and monitor Level 2.1 controls.
• Support control testing activities and incident reporting.
• Analyze incidents and track action plans; adjust control plans as weaknesses are identified.
• Assist with self-assessments and promote Operational Risk Management best practices.
• Coordinate with Internal Control Committee and risk department on topics.

Skills

Risk Control

OPC product knowledge

Advanced Excel

VBA

Power BI

Python

Bilingual FR/EN

Education

Master's Degree in Finance

Tools

Excel

Power BI

VBA

Python

Job description

VIE

12

01/10/2026

Missions

You will join Crédit Agricole CIB Canadaas an Operational Risk Manager.

You will assist in the execution of all Operational Risk Management functions for our Operations business line (OPC) in Canada, supporting the Operational Risk Director in the US for their daily activities and projects.

Your concrete missions will be the following :

• OPERATIONAL PROCESS & INDEPENDENT CONTROLS


• Work with line management to define level 1 controls and ensuring both full coverage and consistency across the America. Operational units and globally


• Assist in documenting level 1 controls and ensuring consistency across the U.S. Operational units


• Help maintain proper recording of level 1 controls in COSMOS


• Support monitoring of level 1 and level 2.1 control execution


• Assist in identifying and reporting on control weaknesses


• Help execute level 2.2 controls / spot checks under supervision


• Support Control Testing activities

2. MANAGEMENT AND COORDINATION

• Assist in self-assessment exercises and support Operational Risk Control culture within the respective platforms; and help and promote Operational Risk Management best practice


• Support self-assessment exercises and help develop Operational Risk Control Culture with:
  
  
  
  • Risk Control Self-Assessment (RCSA) documentation;
  
  
  • Mapping procedures covering risks
  
  
  • Tracking action plans for identified weaknesses
  
  
  • Help analyse operational incidents and track implementation of action plans
  
  
  • Support the adaptation of control plans in response to whenever weaknesses are identified and to reduce operational risks
  
  
  • To analyse and investigate operational incidents reported, challenge actions plan proposed by OPC operational teams and follow implementation of actions plans
  
  
  • Respond to internal and external audits; follow-up of recommendations
  
  
  • Participate to the Internal Control Committee held by the Risk Departement and provide inputs for the meetings and work in close co-ordination with the risks department on some specific topics
  
  
  • Help define and follow key risks indicators
  
  
  
  

3. REPORTING TASKS

• Assist in drafting and updating reference documentation for Internal Control


• Support operational incident reporting processes


• Help collect data for management reports including key risk indicators (KRI) and key performance indicators (KPI)


• Assist in preparing and executing spot checks as defined by stakeholders

4. SECONDARY DUTIES

• Supporting relationships with stakeholders


• Assisting with internal control documentation


• Helping maintain awareness among OPC staff

To be eligible for a VIE :

• Be less than 28 years old


• Be graduated of Master Degree

Montreal

You are postgraduate of a Master Degreefrom an University,Business Schoolor Engineering School with a specialization inFinance.

0 - 2 ans

A previous experience inrisks control is a plus.

Hard Skills :

• Entry-level knowledge of Risk Control


• Basic understanding of products processed by OPC and post-trade environment


• Strong proficiency in Microsoft Office, especially Advanced Excel


• Knowledge of VBA, Power BI, Python would be a plus


• Fluent in French and English.

Soft Skills :

• Good analytical and organizational skills


• Attention to detail and rigor in analysis and reporting


• Ability to work independently and with various kind of interlocutors