Operational Risk and Control Specialist

Manulife Financial; Halifax; On-site; CAD 64,000 - 108,000; Full time

Job summary

A leading financial services provider is seeking an Operational Risk & Control Specialist to enhance their Risk Management Framework. The role involves assessing risks, supporting internal controls, and ensuring the organization meets its strategic objectives. This hybrid position offers opportunities for career growth in a supportive environment.

Benefits

Opportunities for learning and career growth

Flexible, inclusive work environment

Global team support

Qualifications

• Experience in risk management, internal controls, or audit within a corporate environment.
• Detail-oriented with strong organizational skills.

Responsibilities

• Execute core elements of the business unit Risk Management Framework.
• Review internal and external operational risk incidents/errors for lessons learned.
• Develop and deliver presentations to internal teams and senior audiences.

Skills

Analytical Skills

Communication

Organizational Skills

Education

Bachelor’s degree in Business

Accounting

Job description

We are seeking a detail-oriented and proactive Operational Risk & Control Specialist to join our Risk and Control Governance team!

In this pivotal role, you will contribute to the execution of our business unit's Risk Management Framework, ensuring our operations are safeguarded against potential risks.

You will play a key role in supporting the review of internal and external operational risk incidents, acting as a vital liaison on behalf of the business. Your expertise will help ensure that our team understands its risks and implements robust standards, controls, and practices to mitigate them effectively. This will support the achievement of our strategic objectives and drive organizational success.

If you are passionate about risk management and detail-oriented, we invite you to apply for this exciting opportunity!

*This is a hybrid opportunity (Tues, Wed, Thurs in office).

Position Responsibilities:

1. Execute core elements of the business unit Risk Management Framework.
2. Review internal and external operational risk incidents/errors for lessons learned and opportunities to implement new controls.
3. Participate in risk control assessments, utilizing process documentation and analysis techniques, and make business recommendations for improvement.
4. Maintain awareness of risk and control issues within the business/function, whether identified internally or through audit findings.
5. Develop and deliver presentations to internal teams and senior audiences, maintaining effective business relationships.
6. Support projects and business changes impacting key risks or controls, ensuring the risk profile remains intact.
7. Participate in meetings related to operational risk and control matters.

Required Qualifications:

• Experience in risk management, internal controls, or audit within a corporate environment.
• Strong analytical skills to assess processes, identify risks, and recommend improvements.
• Excellent communication skills, both written and verbal, with experience presenting to senior audiences.
• Detail-oriented with strong organizational skills.
• Proactive, self-motivated, capable of working independently and within teams.

Preferred Qualifications:

• Bachelor’s degree in Business, Finance, Accounting, or related field (preferred).
• Advanced degrees or certifications (e.g., CPA, CIA, Risk Management Certification) are a plus.
• Understanding of retirement plan services operations is advantageous.

What We Offer:

• Opportunities for learning and career growth.
• A flexible, inclusive work environment supporting well-being.
• Global team support to shape your future.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider dedicated to helping people make their decisions easier and lives better. Learn more at https://www.manulife.com/en/about/our-story.html.

Equal Opportunity Employer

We embrace diversity and are committed to fair recruitment and employment practices. We provide accommodations for applicants upon request. To request an accommodation, contact [e-mail].

Referenced Salary Location: Halifax, Nova Scotia

Working Arrangement: Hybrid

Salary Range: CAD $64,575 - $107,625 (dependent on location and experience). For roles outside primary locations, contact [e-mail] for salary details. Employees are eligible for incentive programs based on performance.

Manulife offers comprehensive benefits, including health, dental, mental health, vision, disability, life insurance, retirement plans, and paid time off. For U.S. applicants, contact [e-mail] for U.S.-specific benefits information.