Operational Regional Manager

WAAD Ventures Corporation; London; On-site; CAD 70,000 - 75,000; Full time

Job summary

A hospitality group in Ontario is seeking an Operational Regional Manager to supervise daily operations, support franchisees, and manage a team across multiple locations. The ideal candidate has over 5 years of experience in restaurant management and strong leadership skills. This full-time position offers a competitive salary between $70,000–$75,000 per year.

Benefits

Collaborative work environment

Professional growth opportunities

Casual dress

Company events

Discounted or free food

On-site parking

Flexible work hours

Qualifications

• Minimum 5 years of experience in restaurant operations management.
• Strong leadership, coaching, and communication skills.
• Experience in opening new restaurant locations and scaling operations.

Responsibilities

• Supervise daily operations across all restaurant locations.
• Act as the main liaison and support system for all franchisees.
• Assist in all phases of new restaurant openings.

Skills

Leadership

Communication

Problem-solving

Project management

Job description

About Us

WAAD Ventures Corporation is a fast-growing hospitality group based in Mississauga, Ontario. We own and operate multiple restaurant brands across Ontario, including our flagshipBreakfast and Brunch Concept. As we continue to expand, we’re building a strong, passionate head office team to support our growth—and we’re looking for a motivated, hands-onOperational Regional Managerto join us.

Key Responsibilities:

Operational Oversight:

•Supervise daily operations across all restaurant locations to ensure adherence to brand standards, procedures, and policies.

•Conduct regular site visits and evaluations to ensure operational excellence and compliance.

•Identify and resolve performance or operational issues proactively.

Franchisee Support & Relationship Management:

•Act as the main liaison and support system for all franchisees and restaurant operators.

•Provide guidance, problem-solving, and operational consulting to franchisees to ensure consistent success and satisfaction.

New Store Openings:

•Assist in all phases of new restaurant openings, from pre-opening setup to post-opening support.

•Guide franchisees and operators through the opening process, including staff training, system setup, and operational onboarding.

Training & Standards Enforcement:

•Collaborate with the TDI (Training and Development & Inspections) team to ensure that all inspections are completed and that corrective actions are addressed promptly.

•Ensure all operational staff follow updated procedures, manuals, and company policies.

Team Management:

•Oversee and manage Regional Managers assigned to various locations.

•Provide leadership, direction, and performance evaluations for the operations team.

Policy Implementation:

•Enforce new operational policies and procedures introduced by the company.

•Ensure timely rollout and consistent application of all company initiatives and improvements.

Qualifications:

•Minimum 5 years of experience in restaurant operations management, preferably in a multi-unit or franchise environment.

•Strong leadership, coaching, and communication skills.

•Proven ability to manage teams and influence performance across various stakeholders.

•Experience in opening new restaurant locations and scaling operations.

•Solid understanding of restaurant compliance standards, operational efficiency, and customer service excellence.

Preferred Skills:

•Familiarity with franchise operations and procedures.

•Strong project management and organizational abilities.

•Comfortable with travel between locations as required.

•Experience with training systems and operations audit processes.

What We Offer:

• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• The chance to be part of an innovative team shaping the future of hospitality in Canada.

Benefits:

• Casual dress
• Company events
• Discounted or free food
• On-site parking
• Store discount
• Flexible work hours

Job Type: Full-time

Schedule:

• Tuesday to Saturday

Salary:

• $70,000–$75,000 per year