Operational Excellence Manager (Contract)

Be among the first applicants.

PricewaterhouseCoopers International

Calgary

CAD 92,000 - 154,000

Be among the first applicants.

3 days ago

Job description

At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.

Meaningful work you’ll be part of

As an Operational Excellence Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Develop and manage tactical approaches to support business groups to reach their transformation goals. Work in the context of larger scale transformations with multiple stakeholders.
Lead engagement teams to produce high-quality deliverables on schedule and within budget. Drive collaboration across Strategy & Transformation teams and stakeholder groups, ensuring alignment with the Project Sponsor’s expectations.
Utilize Lean and Six Sigma methodologies (e.g., Business Process Mapping, Value Stream Mapping, Training and other continuous improvement strategies) to identify and eliminate waste. Identify, analyze, and develop business processes and workflows ("as-is" and "to-be") through client workshops and interviews. Where applicable, champion the use of digital tools to enhance efficiency and effectiveness.
Work closely with change management and communications teams to support the people aspect of each transformation and ensure successful adoption of new processes.
Champion the use of data tools to develop models and dashboards that deliver meaningful insights for decision-making at various organizational levels.
Deliver workshops and presentations to provide insights and promote continuous improvement. Utilize collaboration tools for virtual facilitation where required.

Experiences and skills you’ll use to solve

Enterprise-level experience with a proven record in operational excellence and Lean transformations (Lean Management, process mapping, stakeholder collaboration, working with high-performing teams, or utilizing technology to support operational improvements).
Self-motivated, driven. Ability to take and apply feedback.
Ability to drive continuous improvement and change initiatives, manage the completion of multiple competing priorities, and coach others to deliver with quality. Ability to work within ambiguous environments and provide support to junior resources. Ability to manage engagement risk and project economics, including planning, budgeting, and billing.
Ability to analyze complex problems, evaluate information, and ensure that the presented solutions are based on facts and data.
Familiarity with implementing process re-engineering strategies, such as Lean and Six Sigma. A Lean Six Sigma Yellow, Green, or Black Belt is not required but is an asset.
Interest in continually upskilling and a curiosity for emerging technologies and their applications in operational excellence. Experience with tools and techniques that facilitate digital transformation is not required but is an asset.
Excellent verbal communication skills and ability to present complex ideas in a clear, simplified manner. Ability to engage with stakeholders of any seniority in a professional manner.
Experience with in-person and virtual meetings or workshop facilitation. Familiarity with design thinking, co-creation, personas, or journey mapping is not required but is an asset.
Openness to learning new tools and adapting to virtual and client environments.
Strong commitment to diversity and inclusion, a high level of personal integrity, energy, and a passion for positive change.
This is a 12-month full-time contract opportunity.

PwC BC Region Pay Range Information

The salary range* for this position is $92,200 - $153,800, plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications, and geographic location.

*Please note that the salary range for this position is reflected for our British Columbia region. Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location. PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.