Operational Excellence â Project Delivery Manager ()

Sodexo Canada Ltd; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading service company in Toronto is looking for an Operational Excellence Project Delivery Manager. This role involves leading project planning and execution for new account mobilizations, ensuring smooth launches through collaboration with cross-functional teams. Candidates should have 3-5 years of project management experience and a bachelor's degree in a related field. The position offers a flexible work environment, competitive compensation, and a commitment to sustainability and corporate responsibility.

Benefits

Flexible work environment

Competitive compensation & benefits

Training and development programs

Opportunities for growth

Corporate responsibility initiatives

Qualifications

• 3-5 years in project management including risk analysis and client management.
• Certifications such as PMP or Lean Six Sigma Black Belt preferred.
• Proficiency with digital tools and strong analytical skills required.

Responsibilities

• Conduct comprehensive risk assessments.
• Collaborate across departments for timely execution.
• Create and manage detailed project and mobilization plans.

Skills

Project management

Risk analysis

Cross-functional coordination

Communication

Analytical skills

Solution-oriented mindset

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Project

Excel

Tableau

Power BI

DocuSign

SAP

Teams

Job description

How You'll Make an Impact :

Are you a driven project leader passionate about optimizing operational performance? Sodexo Canada is seeking an Operational Excellence Project Delivery Manager to lead project planning and execution for new account mobilizations. In this dynamic role, you'll ensure seamless and compliant account launches by aligning cross-functional teams, assessing risks, and delivering data-driven insights that drive continuous improvement and client satisfaction.

You will collaborate closely with Sales, Operations, Facilities, IT, Marketing, and more, acting as a strategic project manager and centralized point of contact. Your leadership will help ensure new accounts launch smoothly, meet client expectations, and support Sodexo's commitment to excellence.

Key Responsibilities

• Conduct comprehensive risk assessments to identify and mitigate contract, operational, or financial risks that could impact profitability or client satisfaction.
• Collaborate across departments to align strategies and ensure timely execution of new business mobilizations and rebids.
• Monitor new account performance, enforce accountability, and provide ongoing support during the critical early phases of contract delivery.
• Develop and implement tailored KPIs and dashboards to evaluate individual department performance within new contracts, delivering insights that drive continuous improvement.
• Create and manage detailed project and mobilization plans, ensuring alignment with client expectations and organizational goals.
• Serve as the primary point of contact for internal teams and clients during mobilizations, maintaining transparent communication and providing on-site leadership where needed.
• Lead the shift toward standardized, centralized mobilization processes using digital tools and automation to enhance efficiency and contract compliance.

Qualifications :

What You'll Need to Succeed :

• Education: Bachelor's degree in Business Administration or a related field preferred; equivalent experience considered.
• Experience: 3-5 years in project management, including risk analysis, client management, and cross-functional coordination; experience with sales and contract support.
• Certifications: PMP, Lean Six Sigma Black Belt, or Lean certification (preferred).
• Technical Skills: Proficiency with tools like Microsoft Project, Excel, Tableau, Power BI, DocuSign, SAP, Teams, and more.
• Key Strengths: Strong communication, project leadership, and analytical skills; collaborative and solution-oriented mindset.
• Language: Fluent in English; French an asset.
• Work Environment: Monday-Friday schedule with occasional evenings/weekends; travel 15x per year across Canada.

Additional Information :

What Makes Sodexo Different :

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our actions have a big impact. You belong in a company that allows you to act with purpose and thrive. Additionally, we offer:

• Flexible work environment
• Competitive compensation & benefits
• Training and development programs
• Opportunities for growth
• Corporate responsibility & sustainability initiatives
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and more. View Sodexo's latest awards here.
• And much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate based on national origin, race, religion, ethnicity, age, disability, gender, sexual preference, gender identity, veteran status, or other protected classes.

We welcome applications from people with disabilities. Accommodation is available upon request during all stages of the selection process.

Sodexo is dedicated to providing a safe and healthy work environment. All new hires in hospitals, long-term care facilities, and senior homes must be fully vaccinated against COVID-19, and vaccination may be required for other roles based on location and scope.

Thank you for your interest in Sodexo. Only candidates under consideration will be contacted. Follow us on social media to see what we're about!

Instagram : Sodexo Canada (@sodexocanada)

Twitter : Sodexo Canada (@SodexoCanada)

LinkedIn : Sodexo Canada Careers

Facebook : Sodexo Canada Facebook

SodexoSJS

Remote Work : Employment Type :

Full-time

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Vacancy : 1