Open Jobs Stage Experience Lead - Full Time (266809)

Sephora; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading beauty retailer in Canada is seeking a full-time Stage Experience Lead. This role involves overseeing sales floor departments, ensuring exceptional client service, and coaching team members. Ideal candidates have 1-3 years of experience, excellent communication skills, and a reputation for developing strong sales teams. Join a dynamic environment with industry-leading talent.

Benefits

Discounts

Free products

Exclusive brand events

Qualifications

• 1-3 years experience in a similar role or equivalent internal experience.
• Excellent communication skills and the ability to influence at all levels.
• Ability to create and develop teams capable of driving sales and delivering excellent client service.

Responsibilities

• Oversee all sales floor departments within a specific Sephora location.
• Ensure all team members execute Sephora's selling model and provide outstanding client service.
• Support in-store events to help the store achieve its goals and meet client needs.

Skills

Customer Service

Leadership

Communication

Sales

Technology Skills

Job description

Job ID : 266809

Store Name / Number : NL-Avalon (0596)

Address : 48 Kenmount Road St. Johns NL A1B 1W3 Canada (CA)

Full Time / Part Time : Full Time

Position Type : Regular

You'll love working here

The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare, or a combination of these areas. An Assistant Manager Client Experience is responsible for ensuring that all team members execute Sephora's selling model and provide outstanding client service to achieve and exceed store objectives.

• Client Experience: Ensure all on-stage cast properly execute Sephora's selling model. Support timely response to client feedback and partner with direct managers to address client-related issues via feedback tools or direct feedback channels.
• Embracing Innovation: Support all team members being trained in Client Interactive Technology.
• Event Management: Support in-store events to help the store achieve its goals and meet client needs.
• Performance Assessment & Development: Monitor and coach performance within the store area. Ensure timely feedback and regular check-ins with team members.
• Entrepreneurial Spirit: Demonstrate understanding of sales performance and business opportunities.

We'd love to hear from you if

• You have 1-3 years experience in a similar role or equivalent internal experience.
• You have excellent communication skills and the ability to influence at all levels.
• You can create and develop teams capable of driving sales and delivering excellent client service.

While at Sephora you'll enjoy

• The people: Work with industry-leading talent you can be proud of.
• The perks: Enjoy discounts, free products, and exclusive brand events.
• The education: Receive training and support to develop your personalized career plan.

Key Skills

Customer Service, Leadership, Communication, Sales, Technology Skills

Employment Type : Full-Time

Experience : 1-3 years

Vacancy : 1