Open Jobs Stage Experience Lead - Full Time (266793)

Sephora; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

Sephora is seeking a Stage Experience Lead to oversee sales departments within their Kelowna location. The role focuses on ensuring outstanding client service, managing team performance, and supporting in-store events. Ideal candidates will have 1-3 years of relevant experience and strong communication skills, with a passion for developing talent.

Benefits

Employee discounts

Exclusive brand events

Investment in training and career development

Qualifications

• 1-3 years experience in a similar role at a similar volume store.
• Excellent verbal/written communication skills.
• Proven ability to create and develop store teams.

Responsibilities

• Oversee all sales floor departments within a specific Sephora location.
• Ensure all on-stage cast execute Sephora's selling model.
• Coach to any performance management situations within assigned areas.

Skills

Communication

Client Service

Team Leadership

Job description

Full Time / Part Time : Full Time

Position Type : Regular

Youll love working here

The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty Skincare Fragrance & Haircare or a combination of these areas. An Assistant Manager Client Experience is responsible for ensuring that all members of their team execute Sephoras selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

• Client Experience. Ensure all on-stage cast properly execute Sephoras selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues / feedback tool the client service hotline or through direct feedback from clients.
• Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
• Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
• Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
• Entrepreneurial Spirit. Demonstrate a strong understanding of the stores sales performance and business opportunities.

Wed love to hear from you if

• You have one to three years experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal / written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora youll enjoy

• The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
• The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.

The compensation ranges between CAD$22.40 - CAD$26.35. The final pay offered will depend on various factors including but not limited to the actual qualifications and experience of the individual and any additional non-discriminatory legitimate business factors relevant to the position and / or location.

Key Skills

Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

Employment Type : Full-Time

Experience : years

Vacancy : 1

Create a job alert for this search