Open Jobs Stage Experience Lead - Full Time

Sephora; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading cosmetics retailer in Kingston is seeking a Stage Experience Lead who will oversee sales departments and ensure outstanding client service. You will monitor team performance, assist in-store events, and support training efforts. The ideal candidate has 1-3 years of experience in a similar role and possesses excellent communication skills. This full-time position offers multiple perks including discounts and professional training.

Benefits

Discounts

Exclusive brand events

Investing in training

Qualifications

• 1-3 years of experience in a similar role at a comparable store.
• Excellent verbal and written communication skills.
• Proven ability to attract and develop talented store leaders.

Responsibilities

• Oversee all sales floor departments within the store.
• Ensure all team members execute Sephora's selling model.
• Assist in-store events to meet its goals and client needs.

Skills

Communication skills

Leadership

Client service

Job description

Job ID : 268144

Store Name / Number : ON-Cataraqui (0588)

Address : 945 Gardiners Rd Kingston ON K7M 7H4 Canada (CA)

Full Time / Part Time : Full Time

Position Type : Regular

You'll love working here

The Stage Experience Lead - Full Time will oversee all sales floor departments within a specific Sephora location, which may include Beauty, Skincare, Fragrance & Haircare, or a combination of these areas. An Assistant Manager Client Experience is responsible for ensuring that all team members execute Sephora's selling model and provide outstanding client service to achieve and exceed store objectives.

• Client Experience: Ensure all team members properly execute Sephora's selling model. Support timely responses to all client feedback per department. Partner with direct managers to address client-related issues via feedback tools or client service hotlines.
• Embracing Innovation: Support training in all Client Interactive Technologies for all staff.
• Event Management: Assist in-store events to ensure they help meet the store's goals and client needs.
• Performance Assessment & Development: Monitor and coach team members on performance. Provide timely feedback and participate in regular check-ins with direct reports.
• Entrepreneurial Spirit: Demonstrate understanding of store sales performance and business opportunities.

We'd love to hear from you if

• You have one to three years of experience in a similar role at a comparable store or internal experience.
• You possess excellent verbal and written communication skills and can influence business partners at all levels clearly and concisely.
• You have a proven ability to attract and develop talented store leaders who can train and motivate staff to drive sales and deliver exceptional client service.

While at Sephora you'll enjoy

• The People: Work with some of the best talent in the industry, people you can be proud to work with.
• The Perks: Enjoy discounts, exclusive brand events, and more.
• The Education: We invest heavily in training to help build your personalized career plan and achieve your professional goals.

Key Skills

Ab initio, Administration And Accounting, Android, Bid Management, Inventory Management, Embedded C

Employment Type : Full-Time

Experience : 1-3 years

Vacancy : 1