Open Jobs Services Manager, Stores

Sephora; Saskatoon; On-site; CAD 60,000 - 75,000; Full time

Job summary

Sephora Canada recherche un Services Manager pour gérer les opérations d'un magasin à Saskatoon. Dans ce rôle, vous serez responsable des services, de la gestion de l'expérience client et du développement des employés, tout en faisant partie d'une communauté inclusive et engagée.

Benefits

Discounts

Exclusive brand events

Education and training

Qualifications

• 2-4 ans d'expérience dans un poste similaire.
• Compétences exceptionnelles en communication verbale/écrite.
• Capacité à former et à développer des équipes.

Responsibilities

• Gérer les opérations quotidiennes du Beauty Studio et s'assurer de la formation adéquate des employés.
• Gérer le système de réservation et s'assurer des niveaux de personnel appropriés.
• Assurer la gestion des événements en magasin avec l'équipe de services.

Skills

Fashion Retail

Store Management Experience

Performance Management

Retail Management

Recruiting

Job description

At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

Job ID : 267961

Store Name / Number : SK-Meadows Market (1570)

Address : 3020 Meadows Parkway Unit 100 Saskatoon SK S7V 0H5 Canada (CA)

Full Time / Part Time : Full Time

Position Type : Regular

Youll love working here

As Services Manager Stores you will be responsible for managing all services classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty Skincare and Fragrance Studio (as applicable) and classes within the store.

• Beauty Studio Management. Manage the daily operations at the Beauty Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
• Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
• Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services while ensuring client check-in process is efficient.
• Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
• Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
• Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

Wed love to hear from you if

• You have two to four years experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal / written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora youll enjoy

• The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
• The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.

Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and / or other diversity dimensions.

Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Required Experience :

Manager

Key Skills

Fashion Retail,Inventory Control,Store Management Experience,Interviewing,Management Experience,Retail Sales,Merchandising,Performance Management,Employment & Labor Law,Cash Handling,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Store Manager • Saskatoon, Saskatchewan, Canada