Open Jobs Operations Lead - Full Time

Sephora; Greater Sudbury; On-site; CAD 50,000 - 70,000; Full time

Job summary

A beauty retail company in Greater Sudbury is seeking a Team Lead Operations to oversee store operations. You will manage staffing, inventory, and merchandising while ensuring high customer service standards. Ideal candidates have 1-3 years of relevant experience and strong leadership skills. This full-time role offers exclusive perks and opportunities for career development.

Benefits

Exclusive discounts

Brand events

Investment in training

Qualifications

• 1-3 years of experience in a similar role or equivalent internal experience.
• Ability to influence peers and provide constructive feedback.
• Strong store operations skills.
• Effective time management and problem-solving skills.

Responsibilities

• Lead store operations to ensure all processes are completed effectively and efficiently.
• Manage inventory, including shipping, receiving, cycle counting, and returns.
• Oversee visual merchandising and maintain store standards.
• Maintain appropriate stock levels of supplies, testers, and samples.
• Participate in performance management of the operations team.
• Engage with clients and team members regularly.
• Develop and monitor budget strategies.

Skills

Inventory Management

Customer Service

Leadership

Problem Solving

Time Management

Job description

Job ID : 268548

Store Name / Number : ON-New Sudbury Centre (0874)

Address : 1349 Lasalle Blvd Unit 32 Sudbury ON P3A 1Z2 Canada (CA)

Full Time / Part Time : Full Time

Position Type : Regular

Your role at Sephora :

As Team Lead Operations, you will support all operational aspects of a specific Sephora store. This includes managing the operations team, overseeing staffing, inventory, visual merchandising, supply management, and ensuring the execution of store processes aligns with company standards. You will also act as the Manager on Duty, engaging with clients and team members to promote a high standard of customer service and operational excellence.

• Lead store operations to ensure all processes are completed effectively and efficiently.
• Manage inventory, including shipping, receiving, cycle counting, and returns, adhering to company guidelines.
• Oversee visual merchandising and maintain store standards, including managing cleaning crews.
• Maintain appropriate stock levels of supplies, testers, and samples within budget.
• Participate in performance management of the operations team, providing timely feedback and coaching.
• Engage with clients and team members regularly to promote a positive shopping experience.
• Develop and monitor budget strategies, understanding sales performance, staffing, payroll, and expenses.

We'd love to hear from you if

• You have 1-3 years of experience in a similar role or equivalent internal experience.
• You can influence peers and provide constructive feedback.
• You possess strong store operations skills.
• You demonstrate effective time management and problem-solving skills.

While at Sephora, you'll enjoy

• The people: Work with industry-leading talent you can be proud of.
• The perks: Exclusive discounts, brand events, and more.
• The education: Investment in training to support your career development.

Key Skills

Inventory Management, Customer Service, Leadership, Problem Solving, Time Management

Employment Type : Full-Time

Experience : 1-3 years

Vacancy : 1