Open Jobs Operations Consultant - Flex

Sephora; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

As an Operations Consultant at a leading beauty retailer, you will collaborate with the Operations Supervisor to ensure smooth store operations. This includes maintaining stockroom organization and delivering excellent client service. Your role will require flexibility and effective problem-solving skills within a vibrant retail environment.

Qualifications

• 1-2 years of retail experience preferred in a stockroom capacity.
• Flexible availability for evenings, weekends, and holidays.

Responsibilities

• Maintain stockroom organization and process shipments in a timely manner.
• Provide professional client service during store hours.
• Assist in training other staff on Point-Of-Sale systems.

Skills

Retail Experience

Client Service

Time Management

Problem Solving

Communication

Education

High School Graduate or Equivalent

Job description

Store Name / Number : BC-Pacific Centre (0528)

Full Time / Part Time : Flex

Position Type : Regular

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Provide friendly professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORAs merchandising concepts.
• Participate in programs to reduce shortage / loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers damages and testers per company standards.
• Check in all visual elements and communicate missing / damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues / concerns to Supervisor (s) Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail / client service industry experience preferably in a stockroom capacity.
• Possess good computer arithmetic and organizational skills.
• Ability to multi-task while being attentive to the needs of clients and the business.
• Effective time management problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements :

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

COMPANY OVERVIEW

Owned by LVMH Moet Hennessy Louis Vuitton the worlds leading luxury goods group Sephora is highly regarded as a beauty trailblazer thanks to its unparalleled assortment of prestige products unbiased service from experts interactive shopping environment and innovation

Sephora stores - Sephora operates approximately 1900 stores in 29 countries worldwide with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998 its first Canadian store in Toronto in 2004. Sephoras North American headquarters is located in San Francisco with corporate offices in New York Montreal and Toronto.

• Launched in the U.S. in 1999 and Canada in 2003 the foremost beauty site on the Internet is also Sephoras largest North American store in terms of sales and selection of products and brands.

The compensation ranges between CAD$19.40 - CAD$22.80. The final pay offered will depend on various factors including but not limited to the actual qualifications and experience of the individual and any additional non-discriminatory legitimate business factors relevant to the position and / or location.

Required Experience :

Contract

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1

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