OPEN: Business Process Specialist

CPUS Engineering Staffing Solutions Inc.; Courtice; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company in engineering staffing is seeking a Business Process Analyst / Specialist in Courtice, Ontario. This role involves recommending process improvements and leading initiatives for business process integration. The successful candidate will work collaboratively with various internal departments to enhance operational efficiency and ensure successful implementations of business solutions, leveraging expertise in Excel, Power BI, and other technologies.

Qualifications

• Bachelor’s degree or equivalent in Business, Human Resources, or related field.
• Experience in business writing and developing documentation.
• Expert-level in Excel, Power BI, and Power Automate.

Responsibilities

• Lead process improvements and product implementations.
• Conduct requirements gathering and gap analysis.
• Prepare reports for line management on process improvement.

Skills

Data analysis

Business writing

Collaboration

Process improvement

Communication

Education

Bachelor Degree in Business

Bachelor Degree in Computer Science

Bachelor Degree in Information Systems

Tools

Excel

Power BI

Power Automate

Job description

Business Process Analyst / Business Process Specialist

The Business Process Specialist will be responsible for providing recommendations to the divisions on business process integration and associated improvement programs. This person will also participate in the development and maintenance of business process integration programs.

• The successful candidate will function as an individual contributor leading process improvements and product implementation to deliver program enhancements and professional services delivery.
• Work with Recruitment and Onboarding team to identify specific needs and areas for improvement.
• Conduct requirements gathering, data and process analysis, and gap analysis.
• Develop and present recommendations to business Stakeholders.
• Produce all required documentation for business processes.
• Provide direction on business process documentation and associated improvement programs.
• Collaborate with internal departments, customer groups and stakeholder representatives, relative to business process and improvement programs.
• Plan, organize and participate in critical reviews and audits of management and business processes.
• Prepare reports and presentations for appropriate Line Management, identifying priority areas for business process improvement.
• Facilitate the identification of priority areas for business improvement and integration.
• Advise and assist in the development and implementation of business improvement plans.
• Define systems requirements, design, and prototype business processes, test complex functionality and train others and work in a team environment.
• Implement practical business solutions under strict deadlines.
• Perform and guide testing and issue resolution during all cycles of testing and UAT.
• Adhere to software implementation standards and best practices.
• Troubleshoot and provide resolution of system issues or defects.
• Assist with preparation of training materials to include teaching clients how to utilize the system.
• Prepare status updates, tracking time and expenses to ensure timely system implementation.

Qualifications

• Bachelor Degree in Business, Human Resources, Computer Science, Information Systems, Education or equivalent experience in a related relevant field.
• Business writing experience (requirements documents, specifications)
• Expert level experience in Excelto create dynamic dashboards, Power Pivot models, and automate reports with VBA. Use Power Query and macros to clean, transform, and streamline workflows. Master XLOOKUP, INDEX / MATCH, dynamic arrays, and nested logic functions.
• Expert level experience in Power Automateto automate data flows with Power Automate, SharePoint, SQL, and APIs. Automate approvals, notifications, and data processing across Microsoft 365, SharePoint, and Teams. Connect Excel, SQL, Power BI, and third-party apps (e.g., Salesforce, Dynamics) for seamless data flow. Implement conditional logic, exception handling, and alerts for failed workflows.
• Expert level experience in Power BIto design dynamic, user-friendly reports with drill-through, slicers, and tooltips for deep insights. Use Power Query, relationships, and DAX calculations to build complex, optimized data models. Connect to multiple sources (SQL, SharePoint, APIs, cloud services) and automate data refreshes. Leverage Python, R, and AI visuals for predictive analytics and advanced data storytelling.
• Strong Data analysis experience
• Experience in developing Standard Operating Procedures and process documentation for various audiences both technical and non-technical
• Experience leading client teams and driving their work to ensure project timelines are met.
• Experience managing workstreams, including monitoring for project issues and escalations.
• Demonstrated ability to build relationships and credibility quickly.
• Strong verbal and written communication skills, with the ability to distill complex information into clear, concise content to be shared with the team.
• Experience working with SAP SuccessFactors Reporting
• Expert level skills with Microsoft Excel, PowerBI and PowerAutomate
• Experience with Microsoft Office Products
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined above.
• Ability to manage time and multiple projects with a high degree of attention to detail.

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