Onsite Youth Support & Crisis Counselor

Covenant House Toronto; Toronto; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Personal days

Employee Assistance Program

Tuition Reimbursement

Gym discounts

Job summary

Covenant House Toronto is seeking a Youth Worker to join the Outreach Department on a full-time, permanent basis. The role focuses on direct implementation of Covenant House philosophy, relationship-building with homeless and at-risk youth, and ongoing case management in the community.

The position requires a Diploma in Child and Youth Work, at least 2 years experience with hard-to-serve youth, and strong counselling skills. On-site hours are Wednesday to Sunday, 11am–7pm.

Qualifications

• Applicant must possess a Child and Youth Worker diploma.
• Minimum 2 years working with hard-to-serve youth.
• Strong assessment, diffusion, intervention and counselling skills.
• Excellent verbal and written communication; able to work autonomously.
• Team player with ability to support volunteers.

Responsibilities

• Develop and manage brief service and community support plans.
• Provide a welcoming environment to youth.
• Establish healthy relationships by engaging with youth.
• Provide daily ongoing, supportive and crisis counselling.
• De-escalate physically and verbally hostile situations.
• Assess youth’s needs for food and provide meals, and food packages.
• Refer clients to appropriate resources both within Covenant House and in the community.
• Support youth in reconciling with family.
• Capture stats on ETO.
• Document client touch points on ETO system.
• Gather and update information, flyers, posters, etc.
• Clean kitchen and related equipment.
• Screen for weapons, drugs, gang paraphernalia, alcohol.
• Back up and relief for C.S.S. reception.

Skills

Counselling

Assessments

Intervention

Autonomy

Teamwork

Education

Child and Youth Worker diploma

Job description

Covenant House Toronto is seeking a Youth Worker to join the Outreach Department on a full-time, permanent basis. The role focuses on direct implementation of Covenant House philosophy, relationship-building with homeless and at-risk youth, and ongoing case management in the community.

The position requires a Diploma in Child and Youth Work, at least 2 years experience with hard-to-serve youth, and strong counselling skills. On-site hours are Wednesday to Sunday, 11am–7pm.