Onsite Medical Representative

Amazon; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Onsite Medical Representative to enhance workplace health and safety. This role involves providing first aid, managing injury care plans, and supporting associates in a dynamic environment. You will collaborate with wellness specialists and participate in incident investigations, ensuring a safe and healthy workplace. Ideal candidates will possess strong communication skills and a background in health and wellness, along with relevant certifications. Join a forward-thinking organization that values inclusivity and empowers its employees to excel in their roles while promoting a culture of safety and well-being.

Qualifications

• Must have valid first aid certification with CPR/AED.
• Experience managing musculoskeletal disorders and ergonomics is advantageous.

Responsibilities

• Provide triage and first aid, manage workers' compensation processes.
• Engage with associates to minimize injury risks through education.

Skills

Verbal Communication Skills

Multitasking

Time Management

Emergency Response

Coaching on Body Mechanics

Education

High School Diploma or Equivalent

Valid First Aid Certification

Provincial Primary Care Paramedic Certification

Registered Practical Nurse Certification

Tools

Microsoft Office

Digital Recordkeeping

Job description

The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs), and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, and be able to connect with AAs, as well as Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training.

The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed, in incident investigations and weekly case management review meetings.

Responsibilities include but are not limited to:

1. Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated
2. Minimize the AA risk of injury through awareness, education, and proactive engagement
3. Maintain all records of care provided to AAs
4. Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed
5. Manage the workers’ compensation and return to work process for AAs with work-related injuries
6. Provide daily activity logs and end of shift reports
7. Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits
8. Maintain a clean and orderly environment
9. Monitor and ensure appropriate medical supply inventory is maintained
10. Participate in special projects and ad hoc tasks as assigned
11. Willing to be trained to teach First Aid/CPR/AED certification classes
12. Work flexible shifts which could include days, nights, and/or weekends
13. Communicate effectively
14. Display professional behavior
15. Multitask and have exceptional time management skills
16. Work in and embrace an inclusive and diverse atmosphere
17. Follow direction, policy, and procedures as per Amazon and local regulation
18. Maintain composure in emergencies and lead emergency response at the site

Minimum Requirements:

1. High school or equivalent diploma
2. Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority
3. Must have one of the following:
1. Valid Provincial Primary Care Paramedic (PCP) Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators
2. Registered Practical Nurse (RPN) from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health
3. In the last year, six months job experience as a Military Medical Technician (Canadian Armed Forces)
4. Certified to teach first aid, CPR, and AED training from the Canadian Red Cross
5. Proficient in Microsoft Office
6. Experience with an industrial wellness program
7. Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics
8. Demonstrated work experience with OSHA regulations and Workers Compensation
9. Proficient in digital recordkeeping

Amazon is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.