Onsite Medical Representative

Amazon; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Amazon is seeking an experienced Onsite Medical Representative to support the Health & Safety team. This role involves providing first aid, managing workplace injuries, and ensuring a safe environment for associates. Candidates must be certified in first aid and possess relevant healthcare qualifications. This position offers the opportunity to work in a dynamic environment, focusing on employee health and wellbeing.

Qualifications

• Valid First Aid with CPR/AED certification required.
• Experience as a Military Medical Technician preferred.
• Ability to connect and communicate effectively with staff.

Responsibilities

• Provide triage and first aid for injuries on-site.
• Maintain records of care and manage return to work processes.
• Engage in incident investigations and safety education.

Skills

First Aid

Verbal Communication

Time Management

Multitasking

Education

High school or equivalent diploma

Valid Provincial Primary Care Paramedic (PCP) Certification

Registered Practical Nurse (RPN)

Job description

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Description

The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training.

Description

The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training.

The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed, in incident investigations and weekly case management review meetings.

Responsibilities Include But Are Not Limited To

• Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated
• Minimize the AA risk of injury through awareness, education and proactive engagement
• Maintain all records of care provided to AAs
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed
• Manage the workers’ compensation and return to work process for AAs with work related injuries
• Provide daily activity logs and end of shift reports
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits
• Maintain a clean and orderly environment
• Monitor and ensure appropriate medical supply inventory is maintained
• Participate in special projects and ad hoc tasks as assigned
• Willing to be trained to teach First Aid/CPR/AED certification classes
• Work flexible shifts which could include days, nights, and/or weekends
• Communicate effectively
• Display professional behavior
• Multitask and have exceptional time management skills
• Work in and embrace an inclusive and diverse atmosphere
• Follow direction, policy, and procedures as per Amazon and local regulation
• Maintain composure in emergencies and lead emergency response at the site
  
  

Basic Qualifications

• High school or equivalent diploma
• AND
• Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority; AND
• Must have one of the following:
• Valid Provincial Primary Care Paramedic (PCP) Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators; OR
• Registered Practical Nurse (RPN) from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health; OR
• In the last year, six months job experience as a Military Medical Technician (Canadian Armed Forces).
  
  

Preferred Qualifications

• Certified to teach first aid, CPR, and AED training from the Canadian Red Cross
• Proficient in Microsoft Office
• Experience with an industrial wellness program
• Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics
• Demonstrated work experience with OSHA regulations and Workers Compensation
• Proficient in digital recordkeeping
• Amazon is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Canada Fulfillment Services, ULC.

Job ID: A2948119

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing and Other

• Industries

  Software Development

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