Online Membership Consultant (12 Month Contract)

Movati Athletic Inc.; Windsor; Remote; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking fitness brand as an Online Membership Consultant! This role is perfect for those who thrive in dynamic environments and are passionate about customer service. You'll be the first point of contact for potential members, helping them understand the benefits of joining and scheduling visits to the club. With a commitment to delivering an unparalleled member experience, you'll play a crucial role in building connections and encouraging sign-ups. This position offers a competitive compensation package and the chance to grow within a supportive team. If you're ready to make a difference in people's fitness journeys, this opportunity is for you.

Benefits

Competitive Compensation Package

Group Benefits

Complimentary Membership

Training Opportunities

Qualifications

• Customer service-oriented with experience in sales or administration.
• Goal-oriented and effective communicator with flexible availability.

Responsibilities

• First point of contact for web leads, creating member connections.
• Educate prospects about amenities and schedule personalized visits.

Skills

Customer Service

Sales

Marketing

Communication

Education

High School Diploma

Experience in Sales or Customer Service

Tools

CRM Software

Job description

Job Details

Job Category: Sales

Requisition Number: ONLIN006359

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• Posted: May 1, 2025
• Full-Time
• Remote

Locations

Showing 1 location

Windsor, Club Support
20 Renaud St.
Amherstburg, ON N9V4B1, CAN

Join the Web Sales Team and help build a culture that delivers on the promise we make to our members – feel welcome, comfortable, and healthy. We aim to be North America’s premiere affordable luxury fitness brand, and it all starts with you!

Role Overview

As an Online Membership Consultant, you are the first point of contact for all web leads interested in MOVATI, creating an unparalleled member experience by building immediate connections, understanding fitness goals, and documenting findings in our CRM. Your goal is to educate prospects about MOVATI’s amenities and services, schedule personalized club visits, and encourage membership sign-up.

You will work both independently and as part of a team. If you thrive in unstructured environments and enjoy being part of a newly created team, this role could be a great fit!

Candidate Requirements

Candidates must be located in the Windsor area. This is a 12-month contract position.

Qualifications:

We seek customer service-oriented professionals with experience in sales, marketing, or administration. You should be goal-oriented, tenacious, and an effective communicator. Availability to work days, evenings, and weekends is required. Relevant experience includes roles such as Customer Service Representative, Member Services Representative, or Sales Associate.

Perks

We offer a competitive total compensation package including an industry-leading base pay, group benefits, complimentary membership, and training opportunities to support your growth.

Our Values

Since 1997, MOVATI Athletic has been built on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. We are committed to making you feel welcome, comfortable, and healthy. Accommodations are available upon request during the application process.