Online Content Analyst

W. W. Grainger; Windsor; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading industrial supply company is seeking an Online Content Analyst in Windsor to optimize and manage online product representation. The role involves collaboration with marketing, IT, and product management teams. Candidates should have 2-3 years of e-commerce and content management experience, along with a high understanding of Adobe Creative Cloud. This position offers comprehensive benefits and professional growth opportunities.

Benefits

Medical, dental, vision coverage

Paid time off and holidays

Life insurance

Retirement savings plan

Employee discounts and perks

Qualifications

• 2-3 years in a large, multi-channel organization.
• Advanced experience with PIM.
• Strong understanding of Adobe Creative Cloud.
• Experience with HTML and CSS.
• Ability to analyze web analytics.

Responsibilities

• Optimize online product hierarchy.
• Execute day-to-day online merchandising.
• Manage data extraction and analytics.
• Support cross-functional teams in project execution.
• Conduct competitive price scrapes.

Skills

e-commerce experience

content management

Adobe Creative Cloud

HTML, CSS

web analytics

Tools

Product Information Management (PIM)

Microsoft Office Excel

Magento eCommerce Infrastructure

Job description

Position Summary

Location: Windsor, ON, CA, N8X 3J3; Leamington, ON, CA, N8H 1N8; Thornhill, ON, CA, L3T 7W8; Sarnia, ON, CA, N7S 5N7; London, ON, CA, N6N 1N7

Work Location Type: Onsite at any WFS location (London, Sarnia, Windsor, Leamington, ON)

WFS is committed to keeping businesses working and their people safe in the process. As a Grainger company, We Keep The World Working by serving customers with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry.

Position Summary:

The Online Content Analyst assumes responsibility for the execution of tactics designed to optimize and enrich the representation of products for WFS on wfsltd.ca. The Online Content Analyst will work closely with Marketing, PIM, IT, and the Grainger e-commerce team, to execute the day-to-day operations of online merchandising and taxonomy management along with curation of data within the PIM Platform for the WFS business.

Key Duties and Responsibilities

• Maintains and optimizes the online product hierarchy
• Web site scraping
• AI Tool management
• Ensures online hierarchy efforts are aligned with efforts from several key internal business partners, including Online Merchandising and Product Management
• Determines the optimal way to group and merchandise like products for display online; executes and maintains the online grouping strategy
• Conducts competitive price scrapes
• Partners with product management team members to enforce the consistency of the online product representation, focusing on but not limited to:
• Curation and ongoing Management of Product descriptions
• Curation of Product hierarchy and categorization, technical attribute selection & population, Category product images, Additional product meta data, Supplier MAPP compliance
• Implementation of seasonal and promotional programs
• Assists in the testing and integration of new online and offline features and functionality
• Manage all Analytics platforms to pull extracts for web and merchandising product data and hierarchy data based on ad hoc requests to support team members of the e-commerce and PIM teams

Required Experience and Qualifications

• 2-3 years of experience in a large, multi-channel organization is a must, with 2-3 years of related e-commerce, content management, & design experience
• Advanced experience with Product Information Management (PIM)
• Strong understanding of Adobe Creative Cloud products (Photoshop, InDesign, etc.)
• Previous portfolio of work to showcase
• Experience collecting and managing product-related digital assets (product imagery, PDF documentation, etc.)
• Experience with HTML, CSS and Microsoft Office Excel
• Experience with the interpretation and analysis of web analytics
• SQL understanding/basic query statements is an asset
• Working knowledge of Magento eCommerce Infrastructure, & Magento templating is an asset
• High-level knowledge of the MRO (Maintenance, Repair, and Operations) industry and industrial products is an asset

Rewards and Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 10 company holidays per year
• Life insurance coverage, including spousal and dependent life insurance
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

WFS is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.