Online Casino Equipment Support (Part Time)

Evolution; Burnaby; On-site; CAD 30,000 - 60,000; Part time

Job summary

Evolution, a leader in online casino entertainment, is seeking an Equipment Support agent in Burnaby. This part-time role focuses on equipment maintenance, inventory management, and collaboration with various teams. Full training is provided, alongside a competitive salary with performance bonuses, offering a significant opportunity for growth within a dynamic company.

Qualifications

• Part-time position with potential promotion to full-time.
• Skilled in task management and responsible teamwork appreciated.
• Must demonstrate flexibility and quick attention to detail.

Responsibilities

• Maintain and repair game equipment for integrity.
• Manage inventory, ensuring organization and documentation.
• Support studio expansion and special projects as needed.

Skills

Flexibility with shifts

Proficient in English

Effective task management

Strong sense of responsibility

Team player

Excellent cooperation skills

Quick reaction and attention to detail

Tools

Luxriot

Jira

Backoffice

Slack

Job description

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Stockholm (EVO).

Job Description

Are you ready to step into a dynamic role where adaptability, teamwork, and attention to detail are key? We are looking for someone who can handle a variety of tasks important for maintaining game continuity and high game integrity in our studio operations. If you are ready to be part of a collaborative team in a fast-paced setting, become our Equipment Support! Full training will be provided.

What you can expect to do and learn as an Equipment Support:

Equipment Maintenance and Repair:

• Ensure equipment is in working condition by cleaning and inspecting game equipment (e.g., scanner frames, dice, domes, roulettes, money wheels, Powerballs, diamond machines, etc.)
• Monitor equipment performance (cards, dice, shoes, etc.)
• Fix broken equipment using tools such as drills, pliers, screwdrivers, and soldering iron.
• Level and rotate roulette wheels to ensure proper game integrity and performance.
• Terminate and replace roulette balls.
• Ensure longevity of equipment through preventive maintenance processes.
• Ensure equipment is available for use 24/7.

Inventory Management:

• Keep the inventory room organized and well-maintained with proper processes and up-to-date inventory counts.
• Maintain documentation and proper processes for card inspectors to respect the lifecycle of cards.
• Create barcodes using Dymo to ensure proper labeling of equipment.
• Verify and inspect equipment received for inventory.

Use of Technology and Software:

• Luxriot - Security camera software to monitor proper use of equipment in studio
• Jira – Project and task management software
• Backoffice – Tracks sensitive equipment in Evolution
• Slack – Professional communications and collaboration hub

Special Projects and Assignments:

• Support studio expansion plans by preparing equipment for new table openings.
• Assist with card inspection as needed (training provided).

Collaboration Across Departments:

• MCR
• Team Managers
• Academy
• Card Inspectors
• Facilities

Qualifications

• Flexibility with shifts
• Proficient in English
• Effective task management
• Strong sense of responsibility
• Team player
• Excellent cooperation skills
• Quick reaction and attention to detail

This position is part-time, with the possibility to be promoted to full-time.

Salary: $17.85/h + monthly performance bonus (up to $400). This position offers an excellent opportunity to join the fast-growing Evolution team.