Onboarding Project Manager (Business)

Element Fleet Management; Mississauga; On-site; CAD 76,000 - 105,000; Full time

Job summary

Element Fleet Management is seeking an Onboarding Project Manager to lead the implementation of new customer programs. This role requires strong project management skills, leadership, and experience in process improvement within financial services. The successful candidate will collaborate with clients and internal teams to ensure seamless onboarding and compliance with operational standards.

Benefits

Comprehensive health and welfare benefits

Paid time-off programs

Culture of innovation and empowerment

Qualifications

• 2+ years of project management experience is required.
• Experience in leasing or financial services preferred.
• Demonstrated change management experience and driving cross-functional activities.

Responsibilities

• Drive implementation of new customer programs effectively.
• Create onboarding strategy and oversee execution.
• Ensure compliance with project deliverables and internal procedures.

Skills

Project Management

Leadership

Process Improvement

Client communication

Education

Bachelor’s degree or equivalent

MBA preferred

PMP certification preferred

Tools

Microsoft Office Suite

Visio

MS Project

Job description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for an Onboarding Project Manager who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:

• Well-versed in project management and leadership?

• Excited about a role that is focused on process improvement and that provides a solution-oriented approach?

As the Onboarding Project Manager- Business, you will effectively drive the implementation of new customers/programs; setting appropriate expectations, and delivering agreed upon results on time and without service interruption. This position leads new business implementations and solicits support from the Project Specialist as needed. You will demonstrate initiative to ensure the success of the cross-functional team in on-boarding the client.

A Day in the Life

• Work with clients and internal stakeholders to create onboarding strategy

• Identify critical milestones and risks; establish timeline; craft onboarding project plan

• Oversee the execution of the onboarding plan

• Make adjustments to onboarding strategy/approach based on observed results; identify cross functional process linkages and facilitate coordination and improvements

• Ensure compliance to project deliverables, standard operating procedures, business practices, compliance and/or regulatory requirements

• Perform call facilitation, follow-up and validation for task execution; trouble shooting and resolving issues to ensure timely execution

• Record project progress and provide proactive report-outs to internal and external stakeholders

• Participate in prospecting and sales cycle (visits, proposals, presentations); educating customer on products, services and processes

• Serve as ‘voice of the customer’ for product management, operations, sales, market intelligence, and proposal teams

• Lead or participate as a Subject Matter Expert in cross-functional projects; as requested by the business.

Requirements

• Bachelor’s degree or equivalent business experience, MBA preferred

• PMP is preferred

• Experience in leasing industry, specifically in financial services, operations or customer service desired.

• Project management experience (2+ years)

• Demonstrated change management experience, managing work teams and/or driving cross-functional activities.

• Travel required could be up to 25%

• Strong PC proficiency (including Microsoft Suite including: Word, Excel, PowerPoint, and Outlook; and project management software Visio, MS project)

The hiring base salary range for this position is $76,300 to $104,900 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.

Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to [e-mail] or call [phone].