Onboard Hospitality Server

Hornblower Group; Toronto; On-site; CAD 23,000 - 29,000; Full time

Job summary

City Cruises Canada is seeking a professional Server in Toronto to deliver hospitality aboard our vessels. You will greet guests, take orders, serve meals and beverages, and ensure a safe, memorable sailing experience.

The role requires standing for long periods, lifting items, and working nights, weekends and holidays. Prior high-volume restaurant experience and proficiency with basic computer systems are preferred.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a high-volume restaurant preferred.
• Ability to stand/walk for extended periods.
• Must lift furniture and heavy items such as dishes.
• Must meet minimum age requirements.
• Strong customer service, organizational, and interpersonal skills.
• Detail-oriented, able to meet deadlines.
• Able to multitask and handle multiple tasks.
• Good teamwork and communication.
• Able to work nights, weekends, and holidays.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Greet guests and serve food and beverages promptly.
• Accurately take orders and enter into POS.
• Maintain cleanliness and safety of all areas.
• Participate in entertainment experience of guests.
• Set up and break down dining room and stations; move furniture.
• Collect payment from guests for onboard purchases.
• Provide information on menu, service, and cruise routes.
• Be prepared to start work at scheduled time.
• Maintain uniform and grooming per standards.
• Assist with greetings and seating of guests.
• Additional duties as assigned.

Skills

Customer service

Organization

Interpersonal skills

Multi-tasking

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

City Cruises Canada is seeking a professional Server in Toronto to deliver hospitality aboard our vessels. You will greet guests, take orders, serve meals and beverages, and ensure a safe, memorable sailing experience.

The role requires standing for long periods, lifting items, and working nights, weekends and holidays. Prior high-volume restaurant experience and proficiency with basic computer systems are preferred.