On-Site Restaurant Operations Manager

Dairy Queen; Town of St. Paul; On-site; CAD 42,000 - 54,000; Full time

Job summary

Dairy Queen in Canada is seeking an on-site operations supervisor to oversee daily restaurant activities and staff performance, ensuring smooth service and quality standards.

The role requires 1 year to less than 2 years of experience, strong organizing skills, and the ability to recruit, train, and schedule staff, while negotiating with suppliers and handling customer concerns. All work must be performed at the physical location.

Qualifications

• Minimum 1 year to less than 2 years of experience.
• On-site work with no remote option.
• Ability to recruit, train, and schedule staff.

Responsibilities

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns

Skills

Staff supervision

Operations planning

Customer service focus

Education

Secondary (high) school graduation certificate

Job description

Dairy Queen in Canada is seeking an on-site operations supervisor to oversee daily restaurant activities and staff performance, ensuring smooth service and quality standards.

The role requires 1 year to less than 2 years of experience, strong organizing skills, and the ability to recruit, train, and schedule staff, while negotiating with suppliers and handling customer concerns. All work must be performed at the physical location.