On-Site IT Support Specialist | Problem Solver & Trainer

Gold Business Technologies Ltd.; Kamloops; On-site; CAD 50,000 - 70,000; Full time

Job summary

A technology consulting firm in Kamloops is seeking a skilled technical support analyst to assist users with computer system issues. As part of the role, you will provide training, maintain problem logs, and participate in application redesigns. Candidates should possess a Bachelor's degree and have 2 to 3 years of relevant experience. This is an on-site position with no remote options available, offering free parking among other benefits.

Benefits

Free parking available

Qualifications

• 2 years to less than 3 years of experience in a relevant field.
• Proven ability to provide technical support and user training.

Responsibilities

• Provide customer service and support to users.
• Give access to computer networks.
• Report on the performance of computer systems.
• Consult user guides to implement solutions.

Skills

Customer service

Troubleshooting

Attention to detail

Network support

Education

Bachelor's degree

Job description

A technology consulting firm in Kamloops is seeking a skilled technical support analyst to assist users with computer system issues. As part of the role, you will provide training, maintain problem logs, and participate in application redesigns. Candidates should possess a Bachelor's degree and have 2 to 3 years of relevant experience. This is an on-site position with no remote options available, offering free parking among other benefits.