On-Site Critical Incident Counsellor (Across Québec)

Homewood Health; Quebec; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading health services provider in Quebec is seeking an experienced crisis management specialist to provide organizational crisis management services. The role involves responding to critical incidents, delivering crisis interventions, and maintaining documentation. Requires a Master’s degree in a relevant field and experience in workplace crisis management. Flexible hours and competitive compensation are offered.

Benefits

Competitive wages

Professional development opportunities

Qualifications

• Minimum 2 years of workplace crisis management experience.
• Formal training in trauma response and critical incident response.
• Registration or clinical membership with a relevant governing body.

Responsibilities

• Respond to requests for on-site crisis management services.
• Deliver individual and group crisis interventions and debriefings.
• Document services delivered as per organizational requirements.

Skills

Crisis management clinical skills

Assessment skills

Organizational skills

Customer service delivery

Education

Master’s degree in Social Work, Psychology, or related field

Tools

Microsoft Office (Word, Outlook)

Job description

Overview

Homewood Health is Canada's leader in mental health and addiction services and we offer the most comprehensive and integrated continuum of services available in Canada. We are redefining mental health and addiction services to help Canadians live healthier, more productive and more fulfilling lives.

Homewood Health is looking for an experienced crisis management specialist to provide workplace trauma response and organizational crisis management services on an occasional, contract basis, based in Quebec.

Responsibilities

• Respond to requests to deliver on-site CMS services in a timely, clinically appropriate and professional manner; consistent with the unique needs of each critical incident and organizational culture
• Deliver On-site Crisis Management Services that include individual and group crisis interventions, debriefings, and corporate client consultation
• Communicate closely with CMS Managers throughout provision of services
• Document services delivered in accordance with Homewood Health requirements

Qualifications

• A Master’s degree in Social Work, Psychology, counselling, or a related field
• Minimum 2 years of workplace crisis management experience
• Formal training in trauma response, psychological first aid and critical incident response (CISM; NOVA, Psychological First Aid, or related accredited training)
• Registration or clinical membership with relevant governing body
• Professional liability insurance coverage of $2,000,000 or as otherwise determined by Homewood Health
• Excellent French verbal and written communication skills
• Written and verbal English language fluency is an asset
• Must be flexible, accessible and available to respond after hours periodically during the week and weekends
• Exceptional assessment, crisis management-clinical skills and customer service delivery
• Demonstrated crisis based, clinical judgment and intervention skills to support traumatic events impacting employees and the workplace
• Strong organizational and time management skills
• Ability to use Microsoft Office (Word, Outlook)

Why work with us

We are driven by our values and are passionate about improving lives. We offer competitive wages and professional development opportunities, along with opportunities to engage with a community of clinicians from a variety of professional backgrounds across Canada who are part of our community of practice. Join us and work alongside highly motivated people who are collaborative and focused on delivering seamless services and programs to our clients and customers.

Employment Equity & Closing Statement

In accordance with the various provincial legislations that we operate under, Homewood Health is committed to working in collaboration with any team member who may require workplace accommodation in order to successfully perform any or all aspects of their role.