On-Site Critical Incident Counsellor

Homewood Health Centre; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Canada is seeking a Crisis Management Specialist to deliver workplace trauma response and crisis management services. This contract role requires expertise in crisis management and strong communication skills. Join a vibrant community dedicated to improving lives and providing seamless services across New Brunswick.

Benefits

Competitive wages

Professional development opportunities

Qualifications

• At least 2 years of workplace crisis management experience.
• Formal training in trauma response and psychological first aid.

Responsibilities

• Respond promptly to on-site crisis management requests.
• Deliver individual and group debriefings and consultations.
• Document all services according to standards.

Skills

Crisis Management

Communication

Customer Service

Clinical Judgment

Education

Master’s degree in Social Work

Master’s degree in Psychology

Master’s degree in Counselling

Tools

Microsoft Office

Job description

Homewood Health is Canada's leader in mental health and addiction services, offering the most comprehensive and integrated continuum of services available in the country. We are committed to redefining mental health and addiction services to help Canadians live healthier, more productive, and fulfilling lives.

Position: Crisis Management Specialist (Contract, Occasional)

Homewood Health is seeking an experienced crisis management specialist to provide workplace trauma response and organizational crisis management services on a contract basis across New Brunswick.

Responsibilities

1. Respond promptly and professionally to requests for on-site crisis management services, tailoring interventions to the needs of each incident and organizational culture.
2. Deliver on-site crisis interventions, including individual and group debriefings and corporate consultations.
3. Maintain close communication with CMS Managers during service delivery.
4. Document all services in accordance with Homewood Health standards.

Qualifications

1. Master’s degree in Social Work, Psychology, Counselling, or a related field.
2. At least 2 years of workplace crisis management experience.
3. Formal training in trauma response, psychological first aid, and critical incident response (e.g., CISM, NOVA, Psychological First Aid).
4. Registration or clinical membership with a relevant governing body.
5. Professional liability insurance coverage of $2,000,000 or as required by Homewood Health.
6. Excellent verbal and written communication skills in English.
7. French language skills are an asset.
8. Availability to respond after hours periodically during the week and weekends.
9. Strong clinical assessment, crisis management, and customer service skills.
10. Demonstrated clinical judgment and intervention skills for traumatic workplace events.
11. Strong organizational and time management abilities.
12. Proficiency in Microsoft Office (Word, Outlook).

Why Join Us

We are driven by our values and passionate about improving lives. We offer competitive wages, professional development opportunities, and a vibrant community of clinicians from diverse backgrounds across Canada. Join us to work alongside motivated professionals dedicated to delivering seamless services to our clients.

Employment Equity & Accommodation

Homewood Health is committed to workplace accommodation in accordance with provincial legislation to support team members in performing their roles effectively.