Offline - Brand Ambassador (Sales Associate)

AEO; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

AEO is seeking a part-time Brand Ambassador in Toronto. In this role, you will provide exceptional customer service, engage guests with our products, and promote brand loyalty. Ideal candidates are energetic, enjoy working with people, and are available during peak shopping times.

Benefits

40% off products at AE & Aerie year-round

Opportunities for development and career growth

Participation in store contests for prizes

Qualifications

• Retail experience preferred.
• Energetic and capable of multitasking in a fast-paced environment.
• Must be at least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Provide product details and suggestions.
• Assist in various store areas as needed.

Skills

Customer Engagement

Problem Solving

Teamwork

Integrity

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

1. You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know about the AEO Selling Model!)
2. You're passionate about AE & Aerie products! Guests come to you to learn about product details, and you're excited to make suggestions to fit their needs.
3. You share the brand love! You're eager to introduce the AEO loyalty program and other brand channels to guests.
4. You can hang! Your skills are versatile, and you can easily switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
5. You're an innovative problem solver! Making guests' day is your priority, and you proactively resolve concerns while following company policies.
6. You're a team player - #teamwork! You're always ready to assist your team in achieving goals.
7. You've got integrity! You do the right thing and always adhere to AEO's policies and procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're energetic and capable of handling multiple tasks in a fast-paced environment.
• You're available to work during peak shopping times (evenings, weekends, and holidays).
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You're at least 16 years old.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people — there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential career growth.
• They receive 40% off products at both AE & Aerie year-round (plus seasonal discounts with new Floorsets!).
• They participate in store contests to win FREE merchandise and exclusive prizes.