Office - Title Specialist

Copart; Cookstown; On-site; CAD 40,000 - 50,000; Full time

Job summary

Copart is seeking an Alternate Title Specialist to handle titling issues efficiently, ensuring compliance with DMV laws and regulations. The role involves troubleshooting discrepancies, performing administrative tasks, and utilizing decision-making skills in a fast-paced corporate environment. Candidates should have a customer service background, solid communication skills, and proficiency in Microsoft Office.

Qualifications

• Minimum of one year office support experience in customer service/sales.
• Experience with title processing a plus.
• Professional phone etiquette required.

Responsibilities

• Utilize decision making to manage aged insurance claim vehicle inventory.
• Troubleshoot issues specific to vehicle titles.
• Perform administrative duties including data entry and report generation.

Skills

Customer service

Problem-solving

Decision-making

Attention to detail

Time-management

Communication

Education

HS diploma or GED preferred

Tools

Microsoft Office

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

Are you looking for a fast-paced and professional corporate office environment that offers a nice blend of consistent day-to-day tasks and special one-time or recurring projects? How about an environment full of engaging personalities who are driven to produce with high levels of service across the board? Look no further! Copart partners with customers that have unique business interests which offers exciting challenges to meet standard goals and impress on new and constantly changing opportunities. Copart is the salvage auction industry leader. We are constantly reinventing our tech and procedures to give our customers both internally and externally the best service available by utilizing the latest computer technology. The Alternate Title Specialist investigates titling issues using decision making and problem-solving skills to move vehicles through the pipeline to Auction. This involves networking across the country with our field operations for best practices and processes, staying up-to-date with legislative changes impacting the vehicle titling industry, and utilizing virtual multi-platform databases including government DMV/BMV third party sites. Responsibilities:

• Utilize decision making and problem-solving skills to free up aged insurance claim vehicle inventory.
• Troubleshooting and problem resolution specific to vehicle titles; odometer discrepancies, power of attorney, etc.
• Ability to understand and apply all DMV laws, rules and regulations concerning insurance claim vehicles.
• Efficiently and accurately identify/analyze/process ownership documents within company and state alternate special transfer guidelines.
• Performs administrative duties in the office such as data entry, follow-ups, reports, and word processing associated with Copart documentation and services. Required Skills and Experience: HS diploma or GED preferred. Minimum of one year of office support experience in a customer service/sales role. Experience with title processing a plus. Previous customer service experience. Ability to work well independently & as a team player to achieve goals. Professional phone etiquette. Must possess excellent time-management & organizational skills. Possess a strong work ethic and decision-making skills. Excellent customer service attitude and skills. Excellent communication skills. Computer proficiency (Microsoft Office products, primarily Excel and Outlook) Must be able to multi-task in a fast-paced environment. Strong attention to detail; checks and balances. Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills
  
  

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.