Office Support Associate

Walmart; Oakville; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking an Office Support Associate in Oakville to help ensure smooth daily operations by maintaining financial accuracy, pricing integrity, and inventory control while delivering excellent customer service.

You will assist with reporting, processing, and administrative tasks, and adapt to varying shifts to support store performance and a positive experience for customers and associates.

Qualifications

• Must be 16 years or older.

Responsibilities

• Prints, sorts, and reviews key reports, including Inventory Adjustments and Markdown-to-Zero.
• Reviews exception reports and supports store operations.
• Works AMP+ and BPM items and processes required D38 and D40 MTRs.
• Reviews receiving reports and supports DSD and Claims to ensure timely resolution.
• Supports shrink prevention and maintains UPC controls.
• Ensures invoicing controls and cash handling procedures.
• Willing to work evenings, weekends, and holidays as needed.

Skills

Customer service

Retail operations

Attention to detail

Tools

AMP+

BPM

Inventory software

Job description

Position Summary…

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by maintaining financial accuracy, pricing integrity, inventory control, and profitability, while helping ensure smooth daily operations. As part of the team, you contribute to a well run store environment and a positive experience for both customers and associates. This role is well suited for individuals looking for an engaging position in customer service or retail.

What you’ll do…

WHAT YOU’LL DO

Reporting and Administrative Support
Prints, sorts, and reviews key reports, including Warehouse Receiving Detail, Inventory Tracking, No-Item Movement, Store Clearance Listings, Inventory Adjustments, and Markdown-to-Zero reports. Reviews exception reports and takes appropriate action to support store operations.

System and Process Management
Works AMP+ and BPM items and processes required D38 and D40 MTRs accurately and on time.

Receiving, DSD, and Claims Support
Reviews and works receiving reports, including items over three days old, NOF and local items, scanning exceptions, and markup/markdown reports. Provides support to DSD and Claims as needed to ensure timely resolution.

Shrink Prevention and Merchandise Controls
Actively supports shrink prevention by ensuring repaired and recalled merchandise is handled correctly, return procedures are followed, and UPC key controls are maintained through proper handling and control of all UPC documentation.

Financial Controls and Accounting Compliance
Ensures invoicing key controls are followed by supporting timely payments for merchandise and services. Follows accounting key controls by supporting ATM and Self-Checkout replenishment, daily cash pickups, identifying cash variances, processing cash fund transfers, completing bank deposits, researching and challenging chargebacks, completing TRM procedures, and reconciling key journal accounts.

Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU’LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

Le taux horaire minimum pour ce poste débute à 18.55.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

234 Hays Blvd, Oakville, ON L6H 6M4, Canada

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