Office Services Assistant

Whitelaw Twining; Vancouver; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Extended Health

Dental coverage

Long-term disability

Casual dress code

Wellbeing allowance

Early finish ahead of statutory holyds

Job summary

DWF Group in Vancouver is seeking an Office Services Assistant to support daily front-desk operations and ensure smooth office services. You will handle reception duties, coordinate vendors, and assist with general administrative tasks.

The role requires 1+ year of admin/customer service, strong communication, and ability to multitask in a fast-paced environment. We offer a competitive salary and a collaborative workplace at our Vancouver office.

Qualifications

• 1 year+ of administrative and customer service experience.
• Strong written and verbal communication and attention to detail.
• Proficiency in MS Office applications and file handling.

Responsibilities

• Provide reception coverage during breaks, lunches, absences, and vacations.
• Assist with coordinating vendors for office equipment maintenance.
• Sort and deliver incoming mail, faxes, and courier items; process outgoing mail.
• Assist with new hire workstation setup and office organization.
• Maintain tidiness of reception areas and stock supplies.
• Assist with meetings and firm events, including setup and cleanup.

Skills

Admin & customer service

Customer service

Multitasking

Communication

Teamwork

Lifting up to 50 lbs

Tools

MS Office

Job description

Why join us?

DWF Group is a global provider of integrated legal and business services. As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment to excellence. We foster a professional, supportive, and engaging environment where our people are encouraged to grow and contribute meaningfully.

With a strong focus on litigation, we continually look beyond traditional approaches to deliver progressive, creative solutions that add real value for our clients.

DWF takes pride in cultivating a collegial workplace that promotes teamwork, professional development, and social connection among staff and lawyers alike. We believe people thrive when they feel supported, empowered, and part of a collaborative culture.

Join us at DWF!

We currently have an exciting opportunity for an Office Services Assistant in Vancouver.

Responsibilities

• Close files and prepare for off-site storage; retrieve closed files upon request.
• Provide reception coverage during breaks, lunches, absences, and vacations.
• Assist with coordinating vendors for office equipment maintenance (excluding copiers).
• Sort and deliver incoming mail, faxes, and courier items; process outgoing mail, including registered mail.
• Handle large copy, scan, and print jobs.
• Assist with new hire workstation/office setup, including printing name plates and updating floor plans.
• Assist with file closing, answer procedural questions from Legal Assistants, and send boxes off-site.
• Operate photocopiers, printers, fax machines, and binding equipment; identify problems and arrange service calls.
• Maintain the tidiness of reception areas, kitchens, coffee stations, and boardrooms, order and stock supplies.
• Perform host(ess) duties, replenish snacks, load/unload dishwashers, and assist with firm events, including setup, takedown, and ordering of food and supplies.
• Ensure workstations, hallways, boardrooms, offices, and common areas are kept clutter-free.
• Ensure fresh fruit and bistro beverage fridge are well-stocked; monitor and reorder as needed.
• Manage inventory and maintenance of office supplies.
• Handle bank deposits.
• Provide reception relief, including booking boardrooms, answering the switchboard, and greeting visitors.
• Provide a positive first impression to visitors; greet clients and visitors, offer refreshments.
• Assist with setup and cleanup for meetings and in-house professional development seminars.
• Be available to work overtime occasionally.
• Assist with other projects as assigned.

What will help you succeed in this role?

• 1 year+ of administrative and customer service experience
• Strong written and verbal communication skills.
• The ability to multi-task, and excellent communication
• Proficiency in MS Office applications, including creating USBs, CDs, and various file uploads.
• Excellent attention to detail and organizational skills.
• Knowledge of general office procedures.
• Professional and polished attitude when communicating with others.
• Ability to prioritize and multi-task while handling a high volume of work.
• Ability to lift and/or move file boxes, photocopy paper, supplies, etc. (up to 50 lbs).
• Ability to work independently and function effectively as part of a team.
• Legal office experience is an asset.
• Must be able to work a flexible work schedule between the hours of 7:30 am to 5 pm (for a 7 hour shift +1 lunch hour) and overtime as needed.

What we offer

The salary range for this position is $40,000 – $45,000 per annum, dependent on experience.

Our firm benefits include Extended Health benefit, Dental coverage, LTD, DI, casual dress code, wellbeing allowance, early finish ahead of statutory holidays and more.

Diversity & Inclusivity

Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact our clients and the communities in which we live and work. At DWF Group, we empower people to be themselves within an inclusive and supportive environment, enabling everyone to reach their full potential.

At DWF, we believe in offering a comprehensive rewards package that extends beyond base salary. From flexible benefits to wellbeing programs, we are committed to supporting our people both professionally and personally.

Our recruitment process upholds the highest standards of fairness and engagement. It may include interviews, assessments, or presentations. We aim to create a positive experience for all candidates and will provide accommodations where required.

About us

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.