Office Service Representative II

Canon Business Process Services, Inc.; Port McNicoll; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Mitarbeiter für die Verwaltung von Post, Paketen und Büroorganisation. In dieser Rolle sind Sie für den Empfang, die Sortierung und die Zustellung von Post und Paketen verantwortlich und stellen sicher, dass die Kunden zufrieden sind. Sie werden auch administrative Aufgaben übernehmen, Bürobedarf verwalten und die Qualität der Büroorganisation sicherstellen. In einem positiven Arbeitsumfeld bieten wir wettbewerbsfähige Vergütung und Entwicklungsmöglichkeiten. Wenn Sie eine Leidenschaft für Kundenservice und Büroorganisation haben, freuen wir uns auf Ihre Bewerbung!

Benefits

Wettbewerbsfähige Vergütung

Umfassende Schulung

Mitarbeiterrabatte

Aufstiegsmöglichkeiten

Qualifications

• 2-5 Jahre Erfahrung in einem Postraum oder professionellen Büro.
• Kenntnisse über Versandverfahren und Büroorganisation erforderlich.

Responsibilities

• Verantwortlich für den Empfang, die Sortierung und die Zustellung von Post und Paketen.
• Kundenservice sicherstellen und Probleme proaktiv lösen.

Skills

Kundenservice

Büroorganisation

Versandverfahren

Computerkenntnisse

Education

High School Diploma

Tools

Faxgerät

Scanner

Kopierer

Postmeter

Job description

Overview

Under general supervision, this role is responsible for handling and dispatching all mail, packages, and interoffice correspondence for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality, and other duties as assigned.

Responsibilities

CUSTOMER SERVICE

Ensure total customer satisfaction by understanding customer expectations, proactively resolving problems, and building relationships.

MAIL/PACKAGES/POUCHES

Receive, sort, and deliver incoming mail & packages according to assigned floors and timeframes. Prepare outgoing mail/packages, including sealing, weighing, and affixing postage in accordance with postal regulations. Prepare and dispatch special outgoing inter-office pouches. Handle outgoing overnight shipments via FedEx, UPS, etc., and log all items accurately.

SUPPLIES/COPYING/FAXING/ADMINISTRATION

Distribute supplies, verify and log orders, monitor inventory, and maintain a neat supply area. Handle copying, faxing, and administrative duties, including quality checks, producing bound copies, and routine maintenance of equipment. Operate and maintain facsimile machines, input data, generate reports, and perform related administrative tasks.

Assist with setting up and maintaining client’s kitchen and conference rooms, answer telephones, greet visitors, move supplies or furniture, replace light bulbs, perform document scanning, and prepare outgoing shipments. Adapt to new office automation technologies as introduced.

Additional duties as assigned by the Site Manager include:

Managing office amenities, reception duties, moving tasks, document scanning, shipping preparations, and learning new equipment functionalities.

Qualifications

• High school diploma or equivalent
• 2-5 years of experience in a mailroom or professional office environment
• Knowledge of shipping procedures, including metering and logging
• Proficiency in computer skills preferred
• Ability to operate various office equipment (fax, scanner, copier, postage meter)
• Excellent customer service, professional attitude, and appearance
• Ability to work overtime and meet deadlines

PHYSICAL DEMANDS

• Regular physical activity including twisting, bending, reaching, lifting up to 20 lbs regularly, and occasionally up to 50 lbs. May need to climb stairs and perform prolonged sitting, standing, or walking.

What We Offer:

Competitive pay & benefits, comprehensive training, positive work environment, employee discounts, and opportunities for advancement.

Come Join Our Team!