Office & People Experience Manager

Blue J; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An innovative technology company is seeking an Office and People Experience Manager to enhance the workplace experience for employees. This role involves overseeing office management, supporting people operations, and fostering a collaborative culture. You'll be integral in ensuring the office runs smoothly, creating engaging programming for employees, and contributing to the overall success of the team. Join a dynamic environment where your contributions will directly impact the team's happiness and productivity, and help shape the future of a rapidly growing organization.

Benefits

Competitive Base Salary

Stock Options

Health Benefits

Work/Life Balance

Collaborative Work Environment

Qualifications

• 3-5 years experience in office management or administration.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage the office experience and ensure supplies are stocked.
• Support internal events and maintain the culture calendar.

Skills

Office Management

People Operations

Event Planning

HR Administration

Communication

Organizational Skills

Education

Bachelor's Degree

Tools

Microsoft Office

HR Software

Job description

Blue J is a technology company that has built the leading solution in generative AI for tax experts. Our cutting-edge, AI-driven tax research software is the best in the market, delivering deeper, more efficient research answers for accountants and lawyers across North America and the UK.

We’re also an award-winning workplace whose success is intimately tied to our values-driven culture. We care deeply about our team’s experience at work, and our People team is obsessed with fostering and maintaining a collaborative, performance-driven, and happy environment for everyone who works here.

We’re thrilled to have just opened a stunning new office in downtown Toronto, and we’re looking for an Office and People Experience Manager to own the in-person, hybrid, and remote experience of our distributed team.

The Opportunity

As our Office and People Experience Manager, you’ll report to our Chief of Staff, Rose Duggan, and work closely with our People team (Director of Talent Acquisition, Deb Goldfarb, and Talent Acquisition Manager, Lavita Mascarenhas).

Your biggest responsibility is making sure every Blue J employee’s experience is seamless. You’ll be in our Toronto office every day, ensuring things are running smoothly and people have what they need to do their best work—fridges and supplies are stocked, coffee is flowing, and the space is optimized for productivity and positivity.

You’ll also oversee our satellite office in Kitchener (ideally visiting once a month), and ensure that hybrid and remote team members feel equally included through programming and events that are meaningful and fulfilling.

As a member of the People team, you’ll contribute to people-ops projects such as onboarding and off boarding, event planning and coordination, managing our culture calendar, supporting our employer brand, and addressing ad-hoc employee needs. Roughly half of your time will be spent on office and employee experience, and the other half on people operations and administration.

We’re looking for someone who anticipates needs before they arise, pays attention to the small details that make a big difference, understands what motivates people, and knows how that engagement drives business success. You're highly organized, keep your promises, and understand that great culture is often built on well-executed administrative processes. If you see something that could make people’s lives better—you jump in and do it.

You’re excited to join a scaling company where scrappiness and a solutions-focused mindset are key. You want to see the direct and immediate impact of your work, and you’re eager to grow your career in People Administration/Operations.

What You’ll Be Doing

Office Management & Administration (Approximately 50% of your time)

• Manage the office experience at our Toronto office (in-office 5 days/week):
  • Ensure supplies and equipment are always stocked
  • Keep snacks and drinks replenished to delight the team (we heard Poppi was cool, so we got Poppi! You’ll be in charge of sourcing supplies that make our team smile!)
  • Make sure AV systems work, and coordinate repairs when needed
  • Liaise with building facilities and contractors
  • Fix or coordinate fixes for anything broken
  • Continually identify opportunities to enhance the in-office experience
• Oversee the Kitchener office:
  • Ensure employees in our KW coworking space have what they need to thrive, including by incorporating Blue J’s visual identity into the office design
  • Visit the office once a month to ensure it’s fully optimized
• Enhance the hybrid and remote experience:
  • Create parallel experiences (e.g., pizza parties, remote-friendly celebrations)
  • Run inclusive programming that engages all team members
  • Ensure Blue J is Health and Safety compliant across all locations

Employee Experience & Programming

• Support internal events, including company-wide and team-based events (i.e. socials, lunch and learns, milestone achievements, team building, etc…)
• Maintain Blue J’s culture calendar, recognizing meaningful dates and celebrations
• Create programming for all employees (e.g., competitions, games, lunch & learns)
• Support learning and development by sourcing relevant resources
• Proactively suggest resources, processes, or activities that enhance employee experience

HR Administration

• Own onboarding and offboarding:
  • Ship supplies, coordinate with managers, book meetings, etc.
• Manage Blue J’s laptop fleet via Deel IT
• Coordinate IT support triage and connect employees to the right help
• Maintain the employee handbook:
  • Keep information current and aligned with brand
  • Ensure up-to-date employee signatures

Employer Brand & Social Media

• Collaborate with People and Marketing to create employer brand content
• Ensure consistent brand representation across platforms and channels

What You Offer Blue J

• You have 3-5 years of experience working in office management or administration; experience on a People Operations/Human Resources team is a plus but not required.
• You’re a people-person . You care deeply about the little things that make people’s lives easier, and you anticipate their needs before they arise.
• You’re organized and detail-oriented , you’re tech-savvy, and learn quickly.
• You get your energy from connecting people and making sure they have what they need to be successful in their role.
• You’re hyper organized and proactive . If you see something that needs to be done, you do it!
• You’re scrappy and solutions focused - if you haven’t done something before, you’re resourceful and do what it takes to figure it out.
• As a People and Culture professional, you see your colleagues as your internal clients. You proactively identify their needs , and constantly communicate to make sure your stakeholders are always informed and aligned.
• As a member of our People and Culture team, you connect deeply with our core values and are excited about embodying and amplifying them every day.

What We Offer You

• An incredibly exciting and rare opportunity to be an early employee on the growing people team at a rapidly growing company . You’ll be the first person in this role, and get to really shape the office and employee experience . We’re building a revolutionary tool from the ground up, and by owning the office and employee experience, you will be a key part of people’s ability to enjoy their time at Blue J building our shared success.
• We’re well-funded and offer competitive base salaries and stock options . You’ll play a crucial role in our growth, and it’s important to us that you share in our long-term success.
• We care about you as a whole person. You’ll have a healthy work/life balance and colleagues who respect it. We’ve mindfully put together a great benefits package that covers you and your family.
• We’ve got an amazing team . We’re mission-driven and motivated by success , but we’re friendly , we’re collaborative , and we care about each other. We’ve got all the start-up perks you’d expect, and are intentionally building a culture where you can ping-pong if you want, feel safe to be yourself at work, and watch your career grow because your team has invested in you.

The Core Values That Define Our Culture

• We are customer-focused
• We put the team interest before self-interest
• We are pleasant and playful
• We are open to better ideas
• We solve the tough problems

We respect the people who put time and effort into applying for a job with us, and will do our very best to respond to candidates within 2 weeks of their application.

We believe our strength is built on diversity of thought, and encourage candidates from all backgrounds and experiences to apply. We value inclusiveness and are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What to Expect in the Interview Process

We anticipate a high volume of applicants for this role and are excited to grow our team. A human will review each application and get back to you as soon as possible. We appreciate your patience and look forward to connecting with you!

All candidates must be eligible to work in Canada, and live within a reasonable commuting distance of our Toronto office.

Interview Process

Step 1: Chat with Deb, our Director of Talent Acquisition

Step 2: Meet Rose our Chief of Staff

Step 3: You'll have two meetings: one to present your case study to Rose and Deb, and another to meet with our COO, Avi, at our office

Step 4: Meet with Lavita, Talent Acquisition Manager for a friendly coffee (virtual or in person)

Step 5: Wrap up with Ben, our CEO

Ready to apply?

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This position is based out of our Toronto office and requires an on-site presence five days a week. Are you committed to being in the office full-time? *

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