Office Manager/Site Lead Assistant [Maternity Leave Coverage]

Park Place Seniors Living, Inc.; Nanaimo; On-site; CAD 45,000 - 65,000; Full time

Job summary

Park Place Seniors Living, Inc. is seeking a high‑energy Office Manager to cover maternity leave at Wexford Creek Seniors Community in Nanaimo, BC.

You will support daily operations, oversee front desk, and collaborate across departments to keep the home running smoothly. The role emphasizes financial operations, resident and family communications, records management, and a warm, professional presence for residents, families, visitors, and staff.

Qualifications

• Post-secondary diploma/certificate in financial management, bookkeeping or related field.
• Accounting or bookkeeping experience is required.
• Strong organizational and communication skills with discretion and confidentiality.
• Comfort with office systems and software, plus collaborator mindset.

Responsibilities

• Oversee front desk operations and lead administrative staff.
• Greet Residents, Families, Visitors and Contractors professionally.
• Answer and direct calls, emails, and inquiries promptly.
• Manage mail, courier services, and cross‑department collaboration.
• Support Site Leader with day‑to‑day administrative and financial tasks.
• Maintain records, files, and reports for residents and staff.
• Assist with move‑ins/move‑outs and site events.
• Manage accounts receivable, invoicing, and vendor relations.
• Safeguard confidential records for residents, employees, and finances.
• Order supplies and coordinate equipment servicing; use internal systems.

Skills

Strong organizational skills

Professional and friendlyCommunication

Ability to manage multiple priorities

Discretion and confidentiality

Microsoft Office proficiency

Passion for supporting seniors

Education

Post-Secondary Diploma or Certificate in financial management or bookkeeping

Tools

Microsoft Office

Job description

Office Manager/Site Lead Assistant [Maternity Leave Coverage]

Nanaimo, BC, Canada

Contact- Full-Time

Wexford Creek Seniors Community of Park Place Seniors Living is looking for a contract Office manager to join our team at our Nanaimo, BC long term care Home (December 2026- January 2028). This person will work to support the daily operations of the Home. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Wexford Creek Seniors Community is proudly part of Park Place Seniors Living, a leading provider of seniors care communities across Western Canada and Ontario. We are committed to creating a safe, welcoming, and supportive environment where Residents and Staff can thrive.

Be the welcoming heart of our care community!

What You'll Do:

Reception and Communication:

• Oversee front desk operations, providing leadership and direction to administrative staff
• Greet and welcome Residents, Families, Visitors, and Contractors with professionalism and care
• Answer and direct phone calls, emails, and inquiries in a timely manner
• Manage incoming and outgoing mail and courier services
• Collaborate across departments to ensure smooth daily operations

Administrative and Operational Support:

• Support the Site Leader with day-to-day administrative and financial operations
• Ensure prompt, professional resolution of resident and family inquiries or concerns
• Maintain accurate records, files, and reports (Resident, Staff, and operational data)
• Prepare correspondence, meeting minutes, and internal communications
• Order office supplies and coordinate equipment servicing as needed

Resident and Family Support:

• Assist with Resident move-ins and move-outs, including documentation and data entry
• Support special events, meetings, and site initiatives
• Act as a helpful resource for Residents and Families, ensuring a positive experience

Financial and Systems Support:

• Maintain financial transactions such as petty cash and trust accounts
• Manage Accounts Receivable, Invoicing, and Vendor Relations
• Manage financial processes, including billing, and deposits
• Use internal systems to maintain accurate information and reports
• Manage and safeguard confidential records for residents, employees, and financial operations

What you Bring:

• Post-Secondary Diploma or Certificate in financial management, bookkeeping or related field (health care or seniors living an asset
• Accounting, or bookkeeping experience required
• Strong organizational skills with exceptional attention to detail
• Professional andfriendly communication
• Ability to manage multiple priorities with discretion and confidentiality
• Experience with Microsoft Office and comfort with learning new systems
• A genuine passion for supporting seniors, families, and care teams

Additional Requirements

• Ability to handle physical demands such as walking, standing, and occasional lifting
• Able to manage tight deadlines and multitasking
• Comfort using other digital platform systems and tools to support daily work
• Clear Criminal Background Check

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Open until Filled