Office Manager | Senior Living Admin & Payroll Lead

Sienna Senior Living; Ottawa; On-site; CAD 49,000 - 61,000; Full time

Benefits offered by this job

Health & Dental

RRSP match

SOAR

Employee Share Purchase Plan

Learning & growth

Inclusive culture

Job summary

Sienna Senior Living in Stittsville, ON is seeking an Office Manager to lead day-to-day administrative functions at a Long Term Care residence. You will manage resident accounts, payroll submissions, billing, and purchasing, ensuring processes meet regulatory standards.

The role offers a competitive salary, comprehensive benefits, RRSP with employer match, and opportunities to grow within a values-driven culture centered on positivity, accountability, and care.

Qualifications

• Educated with a diploma in Business Administration, Accounting, or a related discipline.
• Highly skilled in MS Office (Outlook, Excel, Word), with a good understanding of HRIS, Yardi, and PCC systems.

Responsibilities

• Facilitate move-in and discharge processes for residents and families, ensuring documents are complete and compliant.
• Process annual rent and additional charges to residents' accounts.
• Generate billing for residents and reconcile invoices, payments, and tax documents.
• Assist residents with financial assistance options, including power of attorney and public Guardian services.
• Address financial inquiries from residents, families, and vendors, escalating complex issues when needed.
• Maintain precise records, provide monthly reports, and explain discrepancies in AR/AP.

Skills

MS Office proficiency

Organizational skills

Attention to detail

Payroll processes knowledge

Problem-solving abilities

Education

Diploma in Business Administration/Accounting

Tools

MS Office (Outlook/Excel/Word)

HRIS

Yardi

PCC systems

Job description

Sienna Senior Living in Stittsville, ON is seeking an Office Manager to lead day-to-day administrative functions at a Long Term Care residence. You will manage resident accounts, payroll submissions, billing, and purchasing, ensuring processes meet regulatory standards.

The role offers a competitive salary, comprehensive benefits, RRSP with employer match, and opportunities to grow within a values-driven culture centered on positivity, accountability, and care.