Office Manager (Maternity Leave Replacement, 12 Months) Montreal

Upgrade, Inc.; Montreal; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a vibrant fintech company as an Office Manager in Montreal! This dynamic role involves overseeing office operations, enhancing workplace culture, and providing administrative support. With a focus on collaboration and innovation, you'll be part of a team that values diversity and inclusion. If you're organized, detail-oriented, and enjoy a fast-paced environment, this is the perfect opportunity to make a meaningful impact. Embrace the chance to contribute to a company recognized for its growth and commitment to its employees. Apply now and help shape a positive workplace experience!

Benefits

Competitive salary and stock option plan

100% paid medical, dental and vision insurance

Flexible PTO

Opportunities for professional growth

Paid parental leave

Health & wellness initiatives

Qualifications

• 2+ years experience in administration or similar role.
• Bilingual in French and English is preferred.

Responsibilities

• Oversee the operation of the physical office and ensure compliance.
• Organize events and enhance office culture and aesthetics.
• Provide administrative support to various departments.

Skills

Administrative Skills

Communication Skills

Bilingual (French/English)

Organizational Skills

Problem Solving

Education

Bachelor's Degree

Tools

Google Suite

Job description

Office Manager (Maternity Leave Replacement, 12 Months)

Montreal

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

We are looking for an Office Manager to join our vibrant, growing office in Montreal, Canada. You'll be the heartbeat of our workspace, ensuring everything runs smoothly and efficiently. Your role will encompass a broad range of responsibilities, including administrative tasks, organizing events in various locations, assessing maintenance needs and overseeing general office upkeep, as well as tackling additional duties that come your way. This role is perfect for someone who is highly organized, detail-oriented, and enjoys wearing many hats!This is a 12-month contract for a maternity leave replacement.

What You'll Do:

• Oversee the operation of the physical office, in compliance with established policies and procedures.
• Enhance the general office aesthetics, amenities, and staff satisfaction.
• Take initiative to find ways to improve and continue current processes
• Play a role in fostering a positive office culture, including organizing virtual and in-person activities, celebrations for national holidays and employee milestones, and ensuring a healthy and safe work environment as head of the Montreal and Toronto social committees.
• Research, plan, and execute events for our Canadian team - weekly lunch, happy hours, holiday and summer parties, etc. This may involve travel.
• Manage the inventory for office snacks, drinks, swag and office supplies.
• Research, onboard, and manage office vendors and budget (plants, swag, supplies, snacks & beverages, etc), liaising with the accounting department on invoicing and processing payments.
• Determine how and when to interface with the property manager to coordinate office maintenance and repair tasks and ensure a clean and safe working environment.
• Provide administrative support to People Ops and other departments as required, helping streamline operations and support company growth.
• Manage front desk as required, greeting maintenance and cleaning crew as well as suppliers and other visitors, dealing with employee inquiries and receiving deliveries.
• Translate a variety of documents and communications between English and French and ensure we meet the compliance standards set by the Office québécoise de la langue française (OQLF).
• Handle mail and shipping, including receiving, sorting, scanning, and shipping letters and packages.
• Manage checks by following the finance team’s protocol to ensure proper handling and depositing.
• Ensure compliance with health and safety standards in the office environment.
• Maintain regular communication with the team on Slack, providing updates on office-related news, activities, and events.

What We Look For:

• 2+ years experience in administration or similar role
• Bachelor's degree preferred
• Excellent communication and interpersonal skills
• Strong sense of urgency and excellent follow-through skills
• Proactive, driven, and ability to work in a fast-paced environment
• Positive attitude and sense of humor
• Proficiency in Google Suite and other office management software
• Ability to travel
• Ability to lift 10 Kilograms
• Bilingual - French/English is preferred

What We Offer You:

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Opportunities for professional growth and development
• Paid parental leave
• Health & wellness initiatives

#LI-Onsite

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Demographic Questions & Categorizations

Upgrade is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Upgrade’s long-term success to create an environment where all employees feel like they belong and have an equal opportunity to succeed.

For this reason, we are asking candidates to voluntarily self-identify through a few demographic questions. Our purpose in collecting this information is to help us assess our outreach efforts and diversity representation goals. Your responses will not be linked to your identity or your application, and neither recruiters nor hiring managers can see this information at an individual level. Your responses are stored in the aggregate and will not play any role in our hiring decision. Your decision to participate or not participate in this survey will have no impact on your candidacy at Upgrade.

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