Office Manager - Hazelton (2025-8204)

Verve Senior Living; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Verve Senior Living is seeking an accounting support staff to join their management team. The role involves providing clerical and secretarial support, managing resident files, and ensuring efficient office operations. Candidates should have a post-secondary education in accounting and relevant experience, along with strong communication skills.

Qualifications

• Three years’ relevant experience required.
• PC literate with understanding of information systems concepts.
• Excellent written and verbal English skills.

Responsibilities

• Provide on-site accounting support for all managers.
• Manage residents’ files and prepare monthly statements.
• Respond to resident and family inquiries regarding billing.

Skills

PC literacy

Excellent written and verbal English skills

Ability to work independently

Education

Post-secondary education program in accounting

Tools

MS Word

MS Excel

Windows

Job description

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it.

Accountability Objective

Under the direction of the general manager, functions as a part of the management team, providing on-site accounting support for all managers. Performs a variety of clerical and secretarial tasks necessary for the efficient operation of the office, including management of files, rental payments, rent increases, and reception duties.

Background/Qualifications

• Graduate of a post-secondary education program in accounting.
• Three years’ relevant experience required.
• PC literate with understanding of information systems concepts.
• Working knowledge of Windows, MS Word, MS Excel.
• Excellent written and verbal English skills.
• Ability to work independently.

Key Responsibilities

• Participate in and contribute to the Verve Quality Improvement (VQI) program.
• Establish and maintain all residents’ files, including enrollment on DCare.
• Set up miscellaneous charges and cash receipts in DCare, maintain recurring charges, and prepare monthly resident statements.
• Perform receptionist duties as required.
• Record and deposit weekly payments from various sources and prepare deposit slips.
• Maintain and update rental matrix with resident changes.
• Prepare and maintain resident tax information.
• Deposit all rental and miscellaneous cash and cheques regularly and submit deposits to the corporate office.
• Promote resident direct deposit and prepare monthly summaries for the corporate office.
• Handle rent increases, rent control forms, and notices.
• Ensure residents receive yearly interest cheques on security deposits.
• Process refunds upon resident death/discharge.
• Respond to resident and family inquiries regarding billing.
• Review aged receivables weekly, follow up on delinquent accounts, and report questionable accounts.
• Hire, orient, schedule, supervise, and evaluate reception staff.
• Organize department routines and ensure adequate coverage.
• Lead department activities, evaluate performance, and implement improvements.
• Chair staff meetings, prepare minutes, and organize in-services.
• Participate in weekend duty manager rotation.
• Maintain employee files, process payroll, and handle employee inquiries regarding benefits.
• Ensure timely submission of accounting information and invoices to the corporate office.
• Assist in financial analysis and budget preparation.
• Maintain petty cash and supervise office supplies ordering.
• Ensure office equipment functionality and perform confidential correspondence tasks.
• Promote positive communication among staff, residents, families, and the public.
• Participate in committee meetings and comply with health, safety, and corporate policies.
• Complete mandatory training and perform other duties as assigned.

We accommodate persons with disabilities in the recruitment and hiring process.

All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.