Office Manager - Dentalcorp

Dentalcorp; London; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in dental care is seeking an Office Manager to enhance operational excellence and patient care. This role involves strategic planning to improve daily operations, ensuring compliance with health regulations, and leading a motivated team. You'll have the opportunity to drive business growth while enjoying a competitive compensation package and a comprehensive rewards program. Join a team committed to professional development and work-life balance, where your contributions will directly impact the well-being of patients and the success of the practice. If you thrive in a dynamic environment and are passionate about dental care, this is the perfect opportunity for you.

Benefits

Competitive compensation

Corporate gym membership program

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Qualifications

• 3-5 years experience in a clinical, retail, or customer service environment.
• Strong business acumen with experience in budgeting and forecasting.

Responsibilities

• Build and execute plans to improve daily operations of the practice.
• Lead, coach, and motivate the team to enhance productivity and patient retention.

Skills

Office Administration

Team Leadership

Budgeting and Forecasting

Customer Service

Dental Software Systems

Microsoft Office

Education

University or College Diploma in Business

Tools

Dental Software Systems

Microsoft Office

Job description

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About us:

Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Schedule:

Monday to Friday 9:00 am to 5:00 pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.