Office Manager

Rise People; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

A charitable organization in Canada is seeking an Office Manager to oversee day-to-day operations and administrative functions. The ideal candidate will have 2-4 years of experience in office management, exhibit excellent organizational and communication skills, and be proficient in Microsoft Office. This full-time, hybrid position requires a proactive and empathetic individual committed to making a difference in the ALS community.

Qualifications

• 2-4 years of experience in administration, office management, or operations.
• Proven experience with office shipments, couriers, and mailroom/shipping processes.
• Strong proficiency in the use of office technology and tools.

Responsibilities

• Own and execute on office management tasks, including equipment ordering and general office function.
• Coordinate logistics for virtual meetings and onsite events.
• Provide exceptional customer service to internal staff.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Multitasking

Education

College diploma in office administration or related field

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Toronto, Ontario (Hybrid, 2 days in office)

Full time, Contract (16 months)

Role Description

Reporting to the VP, Finance & Administration, the Office Manager plays a crucial role of the day-to-day operations, administrative functions, and processes at ALS Society of Canada. You will oversee all office operations and partner with vendors and service providers to create an exceptional experience for our team. You are organized with excellent attention to detail and able to work in a fast-paced environment where priorities can shift quickly.

You are a positive, energetic, empathetic and self-directed person who can work well with senior executives, colleagues and stakeholders in the ALS Community including clients, families, and volunteers. You want to work on a team that cares deeply and to be part of an organization that cares about you. If you want your efforts and your work to be meaningful and make a difference in the lives of people, this is the right opportunity for you.

Responsibilities

Office Support

Own and execute on all areas related to office management, including equipment ordering, building security, and general office appearance and function.

Provide exceptional customer service to internal staff, providing information and support related to our facilities and resources.

Greet office visitors in-person and by telephone and monitor shared inboxes fielding inquiries and escalating issues as required.

General Administrative Duties

Procure and track all office equipment and supplies, optimizing processes to ensure a smooth and consistent supply.

Coordinate all branded supplies and stationery.

Act as primary contact to supply vendors.

Manage shipping and receiving materials within office and remote locations.

Monitor the general email box [e-mail] and forward inquiries to the appropriate team member.

Execute all logistics related to virtual meetings and onsite events, including meeting coordination, planning, catering, venue, and technology requirements.

Assist with physical set up and tear down in-person events as required.

Support the ideation and execution of all employee appreciation initiatives, including team building events and employee recognition efforts.

Building Management

Effective relationship with building management.

Coordinate all keys, security cards, and maintenance requests as required.

Document Management

Manage staffing changes and emerging needs related to phones, directories, and processes.

Manage and update internal and external-facing staff lists and directories.

Manage and track documentation of staff access and passwords, maintenance and server file structure management.

Administer and code all invoices relating to facilities management.

Process and reconcile corporate credit card transactions for certain card holders.

Act as relationship holder with third-party IT management vendor.

Support staff with IT troubleshooting by opening and monitoring support tickets.

Support staff onboarding process with allocation of hardware and appropriate software licenses.

Manage the hardware inventory and deployment of equipment.

Cell Phones

Act as backup for the setup of new cell phone accounts.

Setup and track assigned devices, coordinating delivery and return.

Other

Extended hours and weekend work may be required for event support.

Attend ALS Canada events as an ambassador of the organization.

Perform other duties as assigned.

Qualifications

College diploma in office administration or a related field.

2-4 years of experience in administration, office management, or operations.

Excellent communication and interpersonal skills to collaborate with cross-functional teams and external stakeholders.

Proven experience with office shipments, couriers, and mailroom / shipping processes.

Strong organizational and multitasking skills with the ability to prioritize competing demands.

High proficiency and aptitude with office technology and tools.

Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Teams.

A keen interest in the organization’s mission, mandate, and desire to help make a difference to people and families living with ALS.

Commitment to ALS Canada’s core values and modelling them to others.

Apply Today!

Submit a cover letter and resume in pdf format by end of day July 25, 2025. Please be sure to indicate the job title in the email subject. Applications will be reviewed on an ongoing basis until the posting closes.

ALS Canada would like to thank all applicants for their interest; however only those selected for an interview will be contacted.

A charitable organization that lives its values of accountability, collaboration, compassion, integrity, dynamic, and respect, the ALS Society of Canada is working to change what it means to live with amyotrophic lateral sclerosis, an unrelenting and currently terminal disease.

Grounded in and informed by the Canadian ALS community, we respond to the urgent unmet need for life-changing treatments by investing in high-quality research that will fuel scientific discovery and by engaging industry, supporting increased clinical capacity, and advocating for equitable, affordable, and timely access to proven therapies.

Responding to the tremendous need for current and credible ALS knowledge, awareness, and education, we empower Canadians affected by ALS to navigate the current realities of ALS, be informed consumers of ALS information, and advocate effectively for change. In Ontario, we provide direct community services to help people navigate ALS.

Founded in 1977, we are a registered charity whos work is powered by generous donors who share our vision of a future without ALS.

Our world is challenging. The people we serve are dealing with a devastating illness. But in the midst of it, their resiliency and spirit are remarkable and moving. You will be touched by the community and will find a way to engage naturally and effectively.

ALS Canada is committed to accommodating the individual needs of job candidates, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), ALS Canada is committed to accommodating applicants with disabilities within our recruitment processes. Please contact the HR department at [e-mail] if you require an accommodation during the recruitment process.

ALS Canada is committed to being an equitable employer, we strongly encourage people from equity seeking groups to apply.

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